What are the responsibilities and job description for the Field Service Engineer - Data Center position at Hitachi Energy?
The opportunity
At Hitachi Energy, Field Service Engineers for Data Centers play a vital role in transformer lifecycle management. You'll apply your technical skills to support critical infrastructure like data centers and utility networks, working directly with advanced transformer technology and integrated hardware-software solutions to ensure grid reliability and efficiency.
This position goes beyond field work-it's an opportunity to build customer relationships, identify service needs, and help improve energy systems. You'll lead on-site projects, solve technical issues, and work with teams to deliver results. Tasks include sensor installation and electrical testing that support communities nationwide.
This position is eligible for a sign-on bonus contingent upon successful completion of hiring process, completion of onboarding requirements, and execution of sign-on bonus agreement with terms and conditions.
How you'll make an impact
Deliver remote and on-site service for installation, maintenance, and advanced support.
Install transformer hardware, sensors, and accessories.
Configure and validate physical communication connectivity.
Integrate and test transformer software, including firmware upgrades.
Serve as the on-site contact for customers and subcontractors.
Strategically assign tasks to reduce costs and project time.
Test SEL relays using Omicron relay test sets or equivalent.
Employ standard industrial communication protocols, including Modbus and BACnet.
Perform protection relay testing (such as SEL) at specified settings using an Omicron relay test set or comparable equipment.
Conduct electrical tests on transformers, such as bushing power factor and capacitance, core megger, TTR, winding resistance, insulation power factor, and insulation resistance.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your background
Associate degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience
Physically fit for duty and fieldwork
Proficient in Microsoft Office tools
Experience in data center fieldwork is a plus
Valid driver's license and ability to travel up to 85%
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
More about us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Health Care - Medical, dental, vision, and more
Financial Wellbeing - Employer-sponsored pension (401(k) Program) with generous company match and contribution, Life/AD&D Insurance, and disability insurance
Family Care - Legal, pet, auto, home, identity theft protection, special needs support, and adoption assistance
Work-Life - Enhanced leave programs including FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday
Employee Engagement and Development - Employee Resource Groups (depending on location), tuition reimbursement program, and on-demand learning platforms
Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic.