What are the responsibilities and job description for the Global Account Manager for Top Hyperscaler or Colocation position at Hitachi Careers?
Job Description:
The opportunity
Join us at the forefront of the rapidly growing global data center industry. As a Global Account Manager for a Top Hyperscaler & Colocation customer, you will own the long-term
strategy, performance, and relationship for one of our most important global accounts. You will lead a cross-functional global team, work closely with senior customer
stakeholders, and position Hitachi Energy as a trusted business performance partner driving strategic growth, innovation, and long-term customer success.
To ensure close alignment with key customer stakeholders and support strategic business objectives, the successful candidate is expected to be based in, or relocate to, the greater Seattle, Washington area.
Candidates currently located outside the region are welcome to apply but must be willing and able to relocate.
How you'll make an impact
Shape and own a longterm, customercentric account strategy that positions Hitachi Energy as a key partner in the datacenter ecosystem
Lead annual planning and highimpact business reviews to steer strategic priorities and long-term growth
Turn deep customer insights into concrete actions that accelerate results and strengthen relationships
Deliver strong order and pipeline performance by focusing on highvalue, solution-led opportunities
Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market
Engage seniorlevel stakeholders globally and build trusted-advisor relationships that shape customer decisions
Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time
Lead and coordinate a cross-functional global account team, ensuring seamless collaboration and fast response to customer needs
Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations
Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community
Your background
10-15 years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)
Proven ability to lead long-term, multi-line account strategies, including broad solution portfolios and multi-year roadmaps
A strong track record of driving upsell and cross-sell growth, identifying new value streams, and expanding share-of-wallet within key global accounts
Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive-level relationships
Demonstrated success in retention and expansion strategies for high-value, global strategic accounts
Deep understanding of customer, market, and technology trends shaping the datacenter industry
Consistent achievement of ambitious sales and growth targets, especially in global or multi-regional environments
Experience leading cross-functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies
Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels
Strong digital proficiency, including CRM discipline, data-driven decision-making, and modern sales tooling
More about us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.
Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance
Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Equal Employment Opportunity
Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals
with disabilities.
Accessibility and reasonable accommodation
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.