What are the responsibilities and job description for the Rapid Response Production Support position at HIT Promotional?
Position Overview:
The Rapid Response Production Support role is a flexible, cross-functional team member responsible for supporting multiple production and fulfillment areas to address workload backlogs and ensure timely order completion. This role operates as part of a mobile team deployed across Florida facilities, performing a variety of tasks including printing, packing, staging, and shipping. The ideal candidate is adaptable, team-oriented, and willing to work in different environments to meet operational demands.
Essential Job Functions:
- Support production and fulfillment operations across multiple functional areas, including print, pack, stage, and shipping.
- Assist in clearing backlogs and meeting production deadlines by flexing between departments as needed.
- Follow standard operating procedures (SOPs) and quality standards in all assigned tasks.
- Work collaboratively with site leadership and team members to prioritize and execute daily workload.
- Maintain productivity and accuracy in fast-paced, high-demand environments.
- Safely operate equipment and tools as required within assigned areas (training provided as needed)
- Adapt quickly to new processes, teams, and facility layouts.
- Ensure work areas are clean, organized, and compliant with safety standards.
- Travel to and work from various Florida facilities for extended periods (ranging from one week to several months)
Requirements:
- High school diploma or equivalent preferred
- Prior experience in manufacturing, production, warehouse, or fulfillment environments preferred.
- Ability to perform a variety of operational tasks with minimal supervision.
- Willingness to be cross trained in multiple departments.
- Flexibility to work at different Florida locations based on business needs.
- Reliable transportation to assigned work locations.
- Ability to stand, walk, bend, and lift throughout the shift (up to 50 lbs. as needed)
Other Skills/Abilities:
- Strong adaptability and willingness to take on varied responsibilities.
- Positive attitude and team-first mindset
- Ability to learn quickly and retain new processes.
- Strong work ethic and sense of urgency
- Good communication and problem-solving skills
Physical Demands:
- Regular standing, walking, bending, and lifting throughout the shift.
- Ability to perform repetitive motions and handle production materials.
- Capability to work in a warehouse/manufacturing environment with varying temperatures and noise levels.
Disclaimer
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.