What are the responsibilities and job description for the Trolley Driver/Tour Guide position at Historic Tours of America?
This position must have a good sense of fun and a desire to entertain, as well as excellent driving skills as they drive a trolley on busy public streets while narrating a sightseeing tour multiple times a work shift. Tour Conductors bring to life the history of American and all of the positive things that it represents.
Employee Benefits
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Employee Benefits
- Competitive pay: Up to $32 per hour with tips included**
- All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
- All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions
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- Eligibility requirements may apply
- Base pay of $24 per hour.
- Drive in a safe, competent manner a non-air-condition trolley on busy public streets while entertaining guests by narrating a scripted sightseeing tour up to 4 to 5 times daily.
- Enhance the guest experience by playing video bites at specific areas as outlined in the tour script.
- Meet and deal with the general public and diverse company employees in a prompt and courteous manner.
- Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant
- Maintain radio contact with dispatch during tours
- Ability to learn and memorize scripted tours and routes as assigned.
- Ability to work independently over long periods of time within the scope of established rules and regulations while performing tours and satisfy the needs of our guests.
- Ability to deal with unpleasant, angry, or discourteous people in a pleasant, calm, courteous manner
- Ability to read, write, and speak clear English in order to communicate with co-workers, the general public, law enforcement, and emergency personnel and to complete required paperwork correctly.
- Ability to learn new duties, policies, and procedures and adjust to new situations encountered on the job within a reasonable amount of time.
- Must be at least 21 years old
- Valid DC, VA, or MD CDL Class b with airbrake and passenger endorsements with acceptable driving record for the past three years
- Must pass pre-employment MVR/background check and substance abuse testing
- Must pass a DOT physical required
- Valid DC city tour guide license
- Have a passion for helping people and making their Washington, DC experience a memorable one.
Salary : $24 - $32