Technology Project/Program Manager - VP

Project Manager Role:

The IT Project Manager will be part of the Infrastructure Delivery Team within CTI(Citi Technology Infrastructure).

They will report directly to the Portfolio Manager that oversees the Global CRS Portfolio at Citi and will be based in Irving, Texas.

The CRS(Citi Real Estate Services) portfolio of projects mainly involve new site buildouts, renovations, consolidations and site decommissions and creating oversubscribed workspace environments globally.

The IT PM will coordinate directly with CRS PM and Construction managers to implement all technology related to real estate initiatives.

The main technology teams involved in CRS projects are all Network Services, End User Technology, Voice, Audio Visual, Servers, Virtualization, NAS/SAN Requirements and print management.

Duties and Responsibilities:

• The candidate will be responsible for managing their assigned Projects/Programs to deliver infrastructure technology by working with multiple technology streams in a matrix environment.
• They will be responsible for liaising with stakeholders such as senior CTI management and business leaders, technology support teams, construction managers, vendors, and end-users regarding project requirements.
• The project manager is responsible for outlining, defining, and initiating the project.
• Client interaction, effective stakeholder management, reporting and escalating risks and issues to the Global CRS Portfolio Manager are also part of this role.
• The role is governed by global project management standards following CTI's internal project management methodology and has standard tools and processes to follow, with support and oversight provided by the Project Office.
• Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
• Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
• The objective of this role is to ensure that all assigned Projects/Programs are managed within budget, scope and timelines, and follow Citi standard processes.
• We are looking for candidates with minimum of 8-10 years' experience as a technology project manager.
• Candidate must be a leader that can effectively manage meetings and multiple projects, drives results and handles risk and conflict resolution.
• Candidate could also get opportunity to work on projects in other CTI portfolios including: Cybersecurity, Data Center, End User Computing, Big Data systems, Cloud Environment but will be hired to support the CRS portfolio.

Required Skills/Abilities:

• Organized with attention to detail.
• Excellent analytical, logical thinking, and problem-solving skills.
• Outstanding leadership, organizational, and time management skills.
• Excellent verbal and written communication skills.
• Strong people skills.
• Experienced with creating and managing project budget
• Thorough understanding of project management principles and planning.
• Thorough understanding of information technology procedures and practices.
• Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
• Proficient with Microsoft Office Suite or related software specifically Advanced Excel, Powerpoint and MS Project.
• Ability to motivate groups of people to complete a project in a timely manner
• Waterfall Methodology is required for most CRS projects but Agile Certification and Training Preferred.

Education:

*Bachelor's degree or equivalent work experience

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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