Senior Vice President, Production Services

Bring your ideas. Make history.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member in the role of Senior Vice President, Production Services to join our Finance Production Services organization. This role is located in Pittsburgh, PA- Hybrid.

In this role, you'll make an impact in the following ways:

• Manages a global team responsible for Production Services activities. Oversees the requirements, planning, organizing, and implementation of enterprise-wide technology applications, infrastructure and/or services.
• Ensures appropriate staffing and organizational structures are in place for the assigned group. Participates in defining Production Services strategy.
• Leads strategic projects consistent with long-range Production Services plans.
• Contributes to the achievement of organizational objectives, drives the strategic direction of process and tools for the organization by leadership.
• Partners with appropriate parties to improve efficiency, effectiveness, productivity and/or control.
• Leads resources and assigns tasks to the team members. Assists team members in delivering outputs as needed.
• Provides guidance and support to team members as the assigned work is being delivered.
• Motivates analysts to maximize their contributions and encourage professional growth.
• Leads recruitment efforts and manages and develops teams to maximize their collective contributions.
• Contributes to employee performance cycle including all Human Capital management activities and provides guidance to staff for current duties.
• Contributes to the achievement of related teams' objectives.

To be successful in this role, we're seeking the following:

• Bachelor's degree preferably in Computer Science, Information Technology, or Management Information Systems or equivalent work experience required.
• 6-8 years of related experience required; experience in the securities or financial services industry is a plus
• Knowledge of ITIL v3 (Incident, Problem, and Change processes)
• Experience implementing systems using the Agile/Scrum methodology.
• Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
• Experience triaging application issues and service restoration in a production environment
• Experience identifying and configuring application monitoring for early issue detection
• Experience deploying applications in a production environment
• Familiarity with scripting languages (Python, Perl, bash, and/or Powershell) to help automate manual processes
• Familiarity with specific monitoring tools a plus - AppDynamics, Dynatrace, Prometheus, Grafana, Splunk, Moogsoft or related solutions.Familiarity with development pipeline automation using technologies such as Ansible, GITLAB CI, Jenkins or other technologies.
• Eager to learn in a fast-paced, highly collaborative environment.
• Self-Starter with a passion to develop innovative solutions to business problems.
• Demonstrate strong leadership and communication skills (written, interpersonal, and presenting)

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Manages a medium to large-sized or multiple small teams responsible for Production Services activities. Develops business plans and implements long range projects.Works with the other leads, supporting technology teams and customers to determine an understanding of the work and expectations required to be delivered by the team. Manages resources and assigns tasks to the team members. Assists team members in delivering outputs as needed. Prepares and distributes ad-hoc and scheduled reports. Uses a data driven approach to work with all stakeholders in order to bring about continuous process improvements, create plans to bridge process gaps, and produce data driven analyses to measure critical success factors and key performance indicators across relevant processes and services.Manages a team of analysts. Coaches, trains and guides stakeholders and team members. Motivates analysts to maximize their contributions and encourage professional growth.Participates in the recruiting process; instructs, assigns, directs and reviews the work of the team; prepares performance reviews and provides ongoing feedback.Establishes and ensures compliance with policies and procedures for activities within the group.Implements and leads strategic projects consistent with long-range Production Services plans. Contributes to the achievement of related teams' objectivesMODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred10-12 years of related experience required; experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.