Federal - UX Researcher

Accenture Federal Studio is where government visionaries come to reimagine bold new strategies and services that simplify government, build trust, and move missions. Operating from the nation's capital, we bring together commercial innovation and leading-edge technologies to deliver an integrated and interactive experience that far exceeds expectations. How? Our passion meets purpose! Through our diverse culture and inclusive thinking, we embrace our employees' ideas taking them from concept to practical solutions. Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works. We are inherently a learning organization, staying sharp by providing abundant training and on-going opportunities for development. Are you ready to learn and grow in a career while making a difference?

Our??consists of 150 designers, developers and creatives who collaborate to help agencies implement transformative change and sustainable improvements across complex programs serving diverse audiences. We are proud that the Studio's design capability is the federal extension of Accenture Song, with reach back to Accenture's 30 global studios.

Here, you will use your ingenuity to enrich the connection between people and technology to create incredible solutions for our clients, people and communities. It's not just what you know or where you've been that propels success at Accenture Federal Studio: it is who you are as a person. At AFS, we value diversity in backgrounds and perspectives.

You Are:

At Accenture Federal Studio, UX research is an integral part of our design process. As a UX Researcher, you will reveal what our users need from the client's products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities include delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user's experience intuitive, accessible, and seamless.

As a team, we:

• Work cross-functionally with product owners, designers, content producers and leadership to help identify significant user insights, gaps, conduct UX research, and generate insights to craft user experience strategy for launches, incremental improvements, and innovation.

As a UX Researcher, you:

• Collaborate with designers and stakeholders to understand research needs
• Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out actionable insights
• Recruit participants for research studies
• Communicate out statuses and updates of research studies to stakeholders

• Continuously update the UX research repository

Working together, we will:

• Identify opportunities to improve user experience based on research insights
• Build a UX research repository that delivers efficiency for clients
  

Set yourself apart:

• Ability to learn new software quickly; experience with Microsoft Office, Dscout, Optimal Workshop, InVision, Axure, Confluence, or JIRA is a plus.
• Knowledge of UX research modalities and methods (e.g., generative and evaluative, participatory design, card sorting, journey mapping, un-moderated).
• Understanding of integrating qualitative and quantitative research methods to improve research outcomes.
• Ability to communicate effectively with colleagues, clients, and partners in various situations and contexts.

What You Have:

• 3 years of UX research experience
• Ability to perform all research related tasks including research, planning, evaluating, and iteration

• Ability to quickly and effectively share research results
• Self-motivated and self-managing with strong organizational skills
• Comfortable working in a fast-paced environment that thrives on delivering value to our customers frequently
• Strong communication skills
• Excellent time-management skills

• Bachelor's or MS in a human behavior related field

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience.?As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and????

Role Location: Range of Starting Pay for role?

California: $87,800 - $122,900

Colorado: $82,400 - $115,500

New York City: $95,4000 - $133,700

Washington: $87,800 - $122,900

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.