Federal - Healthcare Customer Engagement Lead

Organization: Accenture Federal Services
Location: Rockville, MD / remote

We are:??

Accenture?Federal Services,?bring together commercial innovation with the latest technology to unleash the potential for our federal clients. Operating in the nation's Capital, we stay ahead of what's coming next. Drawing from the power of Accenture, we deliver integrated, mobile and interactive experiences that exceed our people's expectations. Join us where ideas are freely exchanged, and concepts evolve into practical solutions.?

You are:?

A problem-solver. You focus on people, whether they are patients, consumers or citizen stakeholders. You use human-centered design to help our clients pivot to the new.??

The work:

• Serve as a key customer contact to understand the needs of scientists and business leaders to enhance systems and introduce new technologies.
• Collaborate with Accenture's systems engineering team to translate these needs.
• Focus on relationship and communications management for a complex project.
• Highly client facing, requiring the individual to facilitate clear and consistent communications between the client and project team members.
• Anticipate and adapt to client needs and support regular client touch points and ad hoc requests.

Here's what you need:

• Bachelor's Degree or equivalent experience
• 3-5 years of client-facing experience in a healthcare/research setting
• Experience working with technologists/engineers

Bonus points if you have:

• Experience managing teams

Eligibility Requirements:

• US Citizenship

Here, you will use your ingenuity to enrich the connection between people and technology to create incredible solutions for our clients, people and communities. It's not just what you know or where you've been that propels success at Accenture Federal Services: it is who you are as a person. At AFS we value diversity in backgrounds and perspectives.

Important information:

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience.?As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and????

Role Location: Range of Starting Pay for role?

California: $82,400 - $151,000

Colorado: $82,400 - $130,400

New York City: $95,400 - $151,000

Washington: $87,800 - $138,800

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture Federal Services

Accenture Federal Services is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. An active security clearance or the ability to obtain one may be required for this role.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.