Technical Sales Manager - East

Job Location: Remote - Eastern US (Southeast preferred)

Company Description

Hisense was founded in 1969 in Qingdao, China and for 5 decades has been committed to developing innovative consumer electronics products. Today, Hisense is a $28 billion global electronics and appliances manufacturer, the #1 tv manufacturer in the world, and the #1 VRF manufacturer in China (the largest market in the world). The company has built 53 overseas companies and utilizes 29 high-end international production facilities in Europe, North America, Asia and South Africa. Hisense also has 20 research and development centers worldwide with the sole aim of delivering first-rate and affordable products that improve the lives of consumers.

Hisense USA, headquartered just outside Atlanta, GA, is a fast-growing consumer electronics, appliance, and HVAC manufacturer. In addition to high quality and cutting-edge TVs and home appliances, Hisense is investing significant capital and resources to launch its commercial and residential HVAC product categories into the US market.

Job Overview

The Technical Sales Manager – East will facilitate the growth the Hisense distributor network by engaging in hands-on sales and problem-solving to introduce new side discharge inverter ducted and ductless HVAC systems, residential packaged systems, and single-phase VRF air and water solutions. This role requires a technical specialist who can actively train distributor TM’s and contractors on Hisense products, services, and programs. The Technical Sales Manager will work closely with distributors, training them on new product technology and ensuring sales pull-through for the achievement of business objectives in the Western region of the United States.

Responsibilities/Duties

The Technical Sales Manager - East responsibilities will include but are not limited to:

• Develop strong working relationships with sales managers and technical teams within independent wholesale distributors within the HVAC market space.
• Train customers on Hisense brand positioning, technology and best practices for side discharge residential whole home systems, ductless mini-split systems, and single phase VRF systems.
• Responsible for supporting the achievement of planned residential and light commercial sales, margin dollars, market share through distribution development with assigned accounts
• Work closely with Hisense Regional Sales Managers, National Accounts Team, Regional Service Managers, and Training Managers to ensure proper support and development of key customers.
• Coordinate with logistics and service/support teams to ensure adequate systems and parts inventory levels, and assist with processing and expediting customer orders.
• Coordinate with Hisense Marketing and Programs teams to assist in the implementation of successful promotional, loyalty, and training activities.
• Work with distributors to create contractor recruitment and training plans to achieve mutual business objectives.
• Schedule, coordinate and conduct distributor training with emphasis on product quality, technical features and benefits, product support apps (Hi-TECH), and Learning Management System (LMS) leading to stable and profitable growth throughout the distribution chain.
• Respond to the needs and expectations of assigned distributors directly and indirectly through product support and service teams.
  
  

Qualifications

• 3 years outside sales, HVAC technical support, and/or HVAC training experience
• Bachelor’s degree is preferred
• Experience working with Independent HVAC distribution within region is preferred
• Ability to travel up to 30% within the Region
• Skilled with relationship building and building trust with Distributors and Contractors
• Expert at in-person and remote presentations with the ability to inspire, persuade, and motivate others
• Motivated self-starter who can work independently while supporting key business and leadership objectives
• Demonstrated collaboration with functional departments as necessary (service, training, product, logistics, marketing, etc.)
• Sales, operational, and strong technical knowledge of residential and light commercial HVAC products and services and the ability to train others
• Skilled at developing distributor Territory Managers for delivering our value-add product sales message
• Strong communication skills, both written and oral
• Knowledge of and experience with two-step distribution, as well as the operational practices of residential HVAC contractors
• Proven experience developing and implementing winning business strategies with important accounts
• Effective in conflict resolution
  
  

Hisense USA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, citizenship status, age, disability, or any other category protected under applicable law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.