What are the responsibilities and job description for the Accounts Receivable Coordinator position at Hirschbach?
The Accounts Receivable Coordinator is responsible for accurately and efficiently processing customer invoices, maintaining billing accuracy, and ensuring timely collection of payments. This role requires strong analytical skills, attention to detail, and the ability to build and maintain positive customer relationships.
Key Responsibilities
Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1 billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.
With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.
Equal Opportunity Statement
Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Key Responsibilities
- Billing & Invoicing
- Perform audits on assigned customer accounts to ensure all invoices are accurate and complete.
- Upload invoices, receipts, approvals, and related documentation daily for assigned customers.
- Enter billing adjustments accurately and promptly.
- Payment Reconciliation & Collections
- Investigate discrepancies between invoices and customer payments; resolve issues by submitting balance dues or requesting necessary adjustments.
- Review accounts receivable daily to identify potential past-due accounts and support timely follow-up actions.
- Identify inconsistencies or billing problems and recommend process improvements to enhance accounts receivable efficiency.
- Customer Relations & Support
- Build, cultivate, and maintain strong customer relationships through clear and professional communication.
- Provide support to customers by addressing questions regarding invoices, payments, or account details.
- Additional Responsibilities
- Perform other duties and tasks as assigned to support the department and organizational goals.
- High school diploma or equivalent required; associate degree in Accounting or Business Administration preferred.
- Minimum of two years of accounts receivable experience preferred.
- Strong accuracy, attention to detail, and analytical abilities.
- Ability to multitask and effectively prioritize tasks in a fast-paced environment.
- Highly motivated, proactive, and committed to an “All in to Win” attitude, demonstrating adaptability and a desire to learn in a dynamic environment.
Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1 billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.
With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.
Equal Opportunity Statement
Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.