Vice President of Program Management

The Vice President of Program Management is a key member of the executive leadership team, responsible for the strategy, delivery, and performance of the organization’s program management portfolio. This leader will oversee a team of Directors and Project Managers who manage complex engagements across multiple jurisdictions.

The Vice President will ensure contract excellence, team accountability, and client satisfaction while building a national reputation as a premier partner in affordable housing consulting. Success in this role requires deep expertise in subsidized housing, political agility, operational discipline, and a forward-thinking vision for growth and innovation.

Summary Of Key Responsibilities

Strategic Program Oversight

• Lead the execution of the organization’s program management portfolio across HCV, PH, PBV, RAD, and specialty voucher contracts.
• Translate organizational goals into actionable plans, ensuring alignment with client requirements and regulatory standards.
• Supervise Directors of Program Management, providing strategic guidance on project execution, risk mitigation, and resource allocation.
• Implement division-wide strategies for quality improvement, standardization, and innovation.
  
  

Executive Leadership & Client Engagement

• Serve as the executive-level representative with client CEOs, Board members, HUD officials, and local political leaders.
• Lead executive briefings, governance reporting, and conflict resolution with diplomacy and authority.
• Manage contract negotiations, renewals, and escalated issue resolution with professionalism and authority.
• Support business development through successful project execution and client satisfaction.
  
  

Performance & Accountability

• Define KPIs and success metrics across all projects; hold teams accountable for performance, quality, compliance, and budget targets.
• Implement performance management frameworks, including scorecards, dashboards, and improvement plans.
• Resolve escalated issues quickly, balancing client relationships with internal team development.
  
  

Operational Excellence & Innovation

• Oversee the development and implementation of standard operating procedures, knowledge systems, and training resources to ensure consistent quality across all contracts.
• Champion the use of technology, process mapping, and quality control tools to streamline operations.
• Serve as an operational excellence thought leader with evolving HUD guidance.
  
  

People Leadership

• Recruit, mentor, and develop top-tier program managers and directors; foster a culture of excellence, integrity, service, and results.
• Collaborate with HR on succession planning, promotions, and workforce development.
• Model the organization’s core values in all internal and external leadership interactions.
  
  

Qualifications And Skills

Education

• Master’s degree in Public Administration, Urban Planning, Business, or a related field.
• PMP or Lean Six Sigma certification.
• Nan McKay or NAHRO certifications preferred.
• Experience working for or competing with top-tier consulting firms.
  
  

Experience

• 15 years of senior leadership experience in program delivery, affordable housing, or public sector consulting.
• Strong financial acumen, including budgeting, forecasting, and cost control.
• Expertise in managing HCV, PH, PBV, RAD, and other HUD-funded housing programs.
• 5 years of executive-level client management or consulting experience, ideally with public housing authorities or state/local government.
• Deep understanding of HUD compliance, federal regulations (e.g., HOTMA, NSPIRE), and performance measurement frameworks (SEMAP, PHAS).
• Proven track record of leading high-performing, multi-state teams with measurable success.
• Executive presence, political acumen, and strong communication skills across diverse audiences.
  
  

Travel Requirement

• Extensive travel required; relocation may be necessary for long-term client engagements.