HR Director (Multi-State)

Position Summary

We are seeking a strategic and hands-on HR Director to lead all human resources functions across multiple states for a rapidly expanding hospitality organization. This role is ideal for a leader who excels in building scalable HR infrastructure, ensuring multi-state compliance, elevating HR technology, and fostering a high-performance, people-centered culture.

The HR Director will partner closely with executives and operational leaders to forecast workforce needs, modernize HR systems, reduce risk, and implement sustainable HR solutions that support rapid growth.

Key Responsibilities

Strategic Leadership & HR Infrastructure

• Develop and execute a multi-state HR strategy aligned with business goals.
• Build scalable processes for recruitment, onboarding, performance management, and employee relations.
• Lead HR technology improvements (HRIS upgrades, automation, digital workflows).
• Conduct workforce planning and organizational development sessions with department heads.
• Present HR metrics and trends (turnover, hiring speed, labor costs, PTO usage) to the Executive Team.
• Identify compliance risks and implement proactive solutions across all states.
• Act as a trusted advisor to executives and managers on people-related matters.
  
  

Multi-State Compliance & Risk Management

• Ensure adherence to federal, state, and local employment regulations (wage & hour, EEO, FMLA, ADA, OSHA, state leave laws).
• Maintain updated employee handbooks and policies for each operating state.
• Lead investigations into employee relations, harassment, or misconduct issues.
• Oversee multi-state workers’ compensation claims and collaborate with insurance partners.
• Monitor regulatory changes and implement policy updates as needed.
  
  

HR Technology & Process Modernization

• Evaluate, implement, and optimize HR technology solutions (HRIS, ATS, performance and onboarding platforms).
• Map and redesign workflows to reduce manual processing and increase automation.
• Launch employee self-service tools for onboarding, payroll, benefits, and documentation.
• Train managers and staff on new systems and ensure consistent digital processes across all properties.
• Develop dashboards and reporting tools for turnover, hiring, labor costs, and workforce analytics.
  
  

Talent Acquisition & Onboarding

• Oversee full-cycle recruitment for leadership and key positions across multiple states.
• Establish scalable hiring processes and consistent standards for managers.
• Evaluate recruiting technologies to increase candidate flow and speed of hire.
• Ensure a consistent, high-quality onboarding experience company-wide.
• Develop employer brand initiatives and external partnerships to support multi-state hiring.
  
  

Employee Relations & Culture

• Build strong relationships with employees and leaders across all locations.
• Resolve complex employee relations issues and provide coaching to managers.
• Conduct climate assessments, town halls, and culture-improvement initiatives.
• Lead retention strategies, recognition programs, and internal communications.
• Support diversity, equity, and inclusion efforts.
  
  

Compensation, Benefits & Payroll Oversight

• Oversee compensation structures and ensure compliance with multi-state wage regulations.
• Ensure payroll accuracy and alignment with state-specific requirements.
• Analyze benefits utilization and recommend enhancements.
• Provide guidance on pay equity, labor cost planning, and salary structures.
  
  

Training, Performance & Leadership Development

• Implement and manage performance management tools and processes.
• Train managers on coaching, documentation, evaluations, and compliance.
• Coordinate development programs for supervisors and high-potential employees.
• Oversee compliance training such as harassment prevention, safety, and state-specific requirements.
  
  

Daily Responsibilities

Operational

• Respond to HR inquiries from employees and managers across states.
• Review timesheets, payroll changes, and wage compliance matters.
• Troubleshoot HRIS and onboarding issues and escalate as needed.
• Conduct check-ins with HR team members (assistant, generalist, benefits, payroll).
• Review employee relations matters and provide guidance.
• Approve postings, hiring requests, terminations, and compensation changes.
• Ensure drug-testing requirements are met.
  
  

Leadership & Strategy

• Review HR metrics, dashboards, and workflow performance.
• Meet with executive leadership regarding staffing, culture, and compliance.
• Collaborate on workforce planning and organizational changes.
• Work with IT or vendors on HR tech modernization projects.
• Review compliance updates and revise policies accordingly.
• Conduct interviews for higher-level or critical roles.
  
  

Culture & Engagement

• Maintain open communication across locations.
• Review feedback from surveys, exit interviews, and onboarding data.
• Support recognition initiatives and ongoing engagement efforts.
  
  

Qualifications

• Bachelor’s degree in HR, Business, or related field (Master’s preferred).
• 7 years of progressive HR experience, including at least 3 years with multi-state oversight.
• Experience supporting high-growth or scaling organizations.
• Strong knowledge of federal and state employment laws.
• Proven success implementing or upgrading HR technologies.
• Excellent leadership, communication, and project management skills.
• PHR/SPHR or SHRM-CP/SCP preferred.