What are the responsibilities and job description for the IT Support/Level One Help Desk-onsite position at Hiretech Group?
Company Description Job Description
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh.
Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner.
- Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
- Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
- Troubleshooting hardware devices(keyboards/mouse)
- Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.