Project Manager – IT / GRC & Risk Programs

Job Title: Project Manager – IT / GRC & Risk Programs

Contract Duration: 12 months, with potential for extension

Location: Hybrid (2 days remote per week). Candidate can work from either office: 800 Federal St, Andover, MA 01810, or 201 Washington St, Boston, MA 02108

Job Description:

1. Program & Project Delivery Excellence

Competencies: Planning & Execution, Risk Management, Delivery Operations

• Manage day‐to‐day coordination and delivery across RLM, ICT, and Trust Center initiatives, ensuring clear scope, risks, dependencies, and timelines.
• Produce consolidated status updates for all programs and support governance forums
• Maintain high‐quality documentation across programs, including RAID logs, action trackers, program plans, and governance records.

2. Requirements Definition & Business Analysis

Competencies: Requirements Engineering, Analytical Thinking, Process Design

• Lead requirements gathering for enhancements, new capabilities, workflows, reporting, and harmonized processes across RLM, ICT, and Trust Center.
• Develop SOWs, functional specifications, process flows, and data‐related documentation for multi‐program initiatives.

3. Enhancement & Change Management Leadership

Competencies: Change Enablement, Prioritization, Agile Mindset

• Facilitate enhancement cycles, including feasibility analysis, estimation, dependency mapping, and readiness checks.
• Manage change requests (e.g., through JIRA) with robust visibility across programs and domains.

4. Stakeholder Engagement & Cross‐Domain Collaboration

Competencies: Influence Without Authority, Facilitation, Relationship Management

• Engage stakeholders across Risk, Internal Control, ICT stakeholders, Cybersecurity, Compliance, Data, DTC, and regional/global teams.

5. Governance, Compliance & Risk Alignment

Competencies: Governance Integrity, Controls Awareness, Regulatory Insight

• Ensure program requirements reflect governance standards, control frameworks, cybersecurity, privacy, and regulatory obligations.
• Contribute to business impact assessments, risk mapping, and business continuity considerations across all programs.

6. Data, Integration & Platform Alignment

• Ensure data quality, dashboard requirements, KPIs, and reporting frameworks are consistently structured across systems.

7. Continuous Improvement & Performance Optimization

Competencies: Lean Thinking, KPI Management, Continuous Improvement

• Partner with program leads to define KPIs and performance measures for RLM, ICT, and Trust Center.
• Business process design & workflow optimization across multiple domains (risk, incident, controls, trust)
• Requirements gathering & documentation excellence
• Experience with GRC platforms (e.g., Resolver, AuditBoard, internal assurance tools)
• Understanding of taxonomies, data models, and system integration concepts
• Familiarity with SOWs, enhancement cycles, governance processes
• Proficiency in JIRA, Confluence, and collaboration tools