What are the responsibilities and job description for the Information Technology Help Desk Technician position at HireTalent - Staffing & Recruiting Firm?
Title: IT Help Desk Agent/Technician
Location: Portsmouth, NH – 03801 or Plano TX – 75024 (2 days Hybrid and 3 days Remote)
Duration: 12 months Contract
Job Description
:
Not
- e:All shifts include 15 minute paid breaks and 1 unpaid 30 minute lunc
h.
Available shifts: (Pick top 2 shift preferences from the bel
- ow)12:00 AM - 8:30 AM Working Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Days Off: Friday, Satur
- day4:00 PM - 12:30 AM Working Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Days Off: Friday, Satur
- day4:00 PM - 12:30 AM Working Days: Tuesday, Wednesday, Thursday, Friday, Saturday, Days Off: Sunday, Mon
- day12:00 AM - 8:30 AM Working Days: Monday, Tuesday, Wednesday, Thursday, Friday, Days Off: Saturday, Sun
- day8:00 AM - 4:00 PM Working Days: Monday, Tuesday, Wednesday, Saturday, Sunday, Days Off: Thursday, Fri
- day10:00 AM - 6:00 PM Working Days: Monday, Tuesday, Wednesday, Thursday, Friday, Days Off: Saturday, Sun
- day
Position will be a hybrid model. Some in-office presence will be required for certain shi - fts.2 flexible days in office, 3 days remote each week for certain shi
- fts.Off-hours shifts are 100% work remot
- ely.Days/hours are subject to change depending on business n
- eed.Strong Stable Internet Connection is required. We also require plugging in via an Ethernet Cable and not a Wireless Connect
ion.
Training Requirem
- ents:3-week training program that is instructor
- lead.Training is mandatory and scheduled for 35 hours per week. 8:30am-4:00pm ET, Monday-Fr
- iday.Upon completion of training and demonstrated proficiency within the role, assigned shifts may change based upon business n