Inside Sales Representative

Inside Sales Representative - Temp to perm

Our client is a prominent global provider of specialized industrial equipment and engineered solutions. With a long-standing history of innovation, they support essential infrastructure across multiple sectors, including large-scale agriculture and renewable energ

y
This is a contract-to-hire (temp-to-perm) position. Candidates must be available for daily onsite work and comfortable commuting to the Harlan, IA are

a.
If you are qualified for the position and interested in pursuing it, please be sure to answer the questions listed toward the end of this position when applying with your resume. If you’re qualified and a good fit, you’ll be contacted prompt

ly.
Job Du

tiesCustomer Interaction & Sup

• portManage a high volume of inbound communications regarding order placement, returns, and delivery track
• ing.Act as the primary point of contact for customer inquiries, ensuring a professional resolution to complaints and service reque
• sts.Facilitate initial assessments for warranty claims and coordinate documentation for technical revi
• ews.Conduct outbound follow-ups and outreach within assigned territories to support business development and logistical coordinat

ion.Order Coordination & Administra

• tionOversee the full lifecycle of order entry, ensuring all data is accurately reflected in the internal management sys
• tem.Audit customer accounts and historical order data to verify the technical accuracy of new requests against production capabilit
• ies.Manage the Return Goods Authorization (RGA) process for various scenarios, including credits and warranty-related retu
• rns.Collaborate with the Engineering department to translate technical analysis into actionable rework or replacement ord

ers.Sales Support & Quotat

• ionsSynthesize technical specifications and pricing data to produce comprehensive formal quotations for prospective clie
• nts.Provide essential administrative and logistical support to the outside sales team to streamline territory managem

ent.
Require

• mentsCommunication Excellence: Must possess strong verbal and written communication skills to effectively bridge the gap between customers, internal engineering teams, and field sales s
• taff.Attention to Detail: Proven ability to manage precise data entry and verify intricate technical details without overs
• ight.Problem-Solving Skills: Capability to navigate warranty disputes and service challenges with a focus on efficiency and customer satisfac
• tion.Technical Proficiency: Experience navigating ERP or similar order management systems to research and document client his
• tory.Location: Reliable transportation and the ability to commute daily to the Cedar Falls/Waterloo area is requ

ired.
If interested, please email me your resume and answer the questions

below:1. Why are you looking for a new pos

ition?2. What are your hourly salary requirements? (a range is

fine)3. Do you live within a commutable distance of the Harlan, IA

area?4. Are you comfortable working on a temp to perm

basis?
Please send your resume & answers to the above questi

ons to:sharper@hire-sou

rce.comsharper(at)hire-source(

dot)com
Your resume will be held with strict confidence and will NEVER be forwarded to any of our clients without your per

mission.
If you are NOT interested or unqualified, please send us a referral. This is an immediate and urgent need for our valued client and therefore, we are offering a $1000.00 refer-a-friend fee to anyone who leads us to a candidate who is hired for this