Project Coordinator

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

The Project Coordinator will ensure that all onboarding activities are executed in alignment with HireRight's legal, contractual, and compliance requirements. Acting as a central point of coordination, the Project Coordinator will proactively identify and resolve obstacles that could delay implementation, ensuring customers are fully operational and satisfied by their targeted launch date.

This position requires close collaboration with multiple internal stakeholders, including Sales, Sales Engineering, Sales Analysts, Account Setup, Credentialing, Account Management, Product, Development, Legal, and Compliance teams, to deliver a seamless and compliant onboarding experience.

This is a hybrid role - Tulsa, OK

Responsibilities

Key Responsibilities:

• Project Coordinator: Develop, manage, and execute comprehensive onboarding plans tailored to new customer needs, ensuring alignment with internal timelines and client expectations.
• Client Communication & Ownership: Serve as the proactive liaison for clients, taking full ownership of onboarding projects, responding to inquiries promptly, and anticipating client needs.
• Solution-Oriented Support: Deliver effective solutions from both process and product standpoints, guiding customers through complex scenarios and ensuring successful adoption.
• Autonomous Execution: Manage tasks and milestones independently, demonstrating accountability and a high level of organization throughout each phase of the project.
• Leadership & Influence: Lead client and internal meetings with a structured, confident approach to drive clarity, alignment, and progress.
• Goal Achievement: Ensure successful completion of onboarding projects by the targeted Go Live date, navigating challenges and risks with agility.
• Organizational Contribution: Contribute to continuous improvement and team success through individual expertise, initiative, and a hands-on, collaborative mindset.

Qualifications

Experience Highlights:

• Proven client-facing experience, with the ability to build strong relationships and effectively manage client expectations throughout project lifecycles.
• Strong product knowledge, with the ability to translate complex system functionality into client-friendly solutions and guidance.
• Relevant industry experience (preferred), enabling deeper understanding of client environments, use cases, and onboarding best practices.
• Experience or knowledge in the transportation industry preferred.
• Excellent verbal and written communication skills, tailored to professional business settings—capable of articulating technical concepts clearly and persuasively across stakeholders.

What do we offer

HireRight offers a competitive benefit package which includes:

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short & Long Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards
• And much more!
• All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity EmployerMinorities / Females / Veterans / DisabilitiesHireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement feeThis job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.