What are the responsibilities and job description for the DHS Coordinator I position at HireRight?
About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
Data Coordinator I will be responsible for processing and managing data and information provided as part of the delivery of Drug and Health Screening Services
Interacts with various clients and vendors to facilitate timely resolutions and escalate issues as needed
Works cross-functionally with other departments in the organization
Responsibilities
- Strong data entry both alpha and numeric
- Strong attention to detail
- Schedule/coordinate drug and health screening services requested by clientsvia work queue
- Ability to follow NON-DOT and DOT Internal, State and Federally regulatedguidelines as they pertain to drug and health screening services
- Communicate internally and externally with clients and vendors
- Liaison between clients and vendors
- Ensure prompt and accurate response to clients-specific issues
- Follow up on all requests to completion keeping client informed
- Inbound and outbound calls / phone queue
- Ability to meet weekly productivity standards
- Continuous client and vendor education
- Quickly learn job specific software
- All other duties as assigned
Qualifications
- High School diploma or GED required
- Data Entry
- Customer service phone skills
- Attention to Detail
- Ability to meet weekly productivity standards
- Previous work experience in office environment preferred
- Entry level for support roles with no or very little prior experience
- Works on simple and repetitive routines in standardized work.
- Acquiring basic skills of basic routine operations, following step-by-stepprocedures requiring little or no previous experience.
- Daily supervision is required.
- Does not need to know about the organization in order
What do we offer
In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:
• Medical• Dental• Vision• Paid Life/AD&D Insurance• Voluntary Life Insurance• Short- & Long-Term Disability• Flexible Spending Accounts• 401K• Generous Vacation and Sick Program• 10 Paid Holidays• Education Assistance Program• Business Casual Attire• Generous Referral Program• Employee Discounts and Rewards• And much more!
*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.HireRight, LLC is an Equal Opportunity EmployerMinorities / Females / Veterans / DisabilitiesHireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee