What are the responsibilities and job description for the Credentialing Specialist position at HireRight?
About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
As a Credentialing Specialist you will be responsible for processing the on-boarding compliance activities of new customers in accordance with HireRight compliance procedures. Conduct audit of all existing customers as required following same compliance procedures. You will be responsible for creating and maintaining detailed customer records.
Role Purpose:
To be successful in this role you must be a detail oriented self starter able to work independently. You need to be the type of individual who is willing to take personal responsibility for your work and be adept at responding to varying customer needs in a timely manner. You must also possess the ability to identify and resolve problems, as well as gather, analyze and apply information skillfully. You must also have solid organizational skills, communication skills including both written and oral. You are willing and able to work across all divisions of the company to get answers, commitments and generally ensure high customer satisfaction. You must be proficient at using systems t ools to efficiently ensure all requests are passed through quality or returned to the researcher within the agreed upon timeline.
Responsibilities
Education
HireRight offers a competitive benefit package which includes:
Minorities / Females / Veterans / Disabilities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee
This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
As a Credentialing Specialist you will be responsible for processing the on-boarding compliance activities of new customers in accordance with HireRight compliance procedures. Conduct audit of all existing customers as required following same compliance procedures. You will be responsible for creating and maintaining detailed customer records.
Role Purpose:
To be successful in this role you must be a detail oriented self starter able to work independently. You need to be the type of individual who is willing to take personal responsibility for your work and be adept at responding to varying customer needs in a timely manner. You must also possess the ability to identify and resolve problems, as well as gather, analyze and apply information skillfully. You must also have solid organizational skills, communication skills including both written and oral. You are willing and able to work across all divisions of the company to get answers, commitments and generally ensure high customer satisfaction. You must be proficient at using systems t ools to efficiently ensure all requests are passed through quality or returned to the researcher within the agreed upon timeline.
Responsibilities
- Analyze the information gathered to determine if the client meets all compliance standards.
- Create and maintain detailed records of the findings for auditing purposes.
- Responsible for documenting all step by step procedures of the compliance process and to make assessments and recommendations.
- Interface with the Compliance and Legal teams at HireRight to ensure all requirements are met.
- Assist in the selection process of physical location inspection vendors.
- Support ongoing audit activities related to physical location inspection vendors to ensure that they are complying with all HireRight requirements.
- Maintain file documentation on each potential HireRight customer, including check lists to verify that all compliance steps have been successfully completed.
- Interact with sales department as required regarding status of audit and to seek assistance and support as required.
Education
- College degree preferred
- High School or equivalent required
- Minimum of two years related experience preferred.
- Experience working form Sales-Force is a plus
- Excellent, professional written & verbal communication
- Positive attitude
- Strong researching skills
- Ability to think critically
- Applies generally straightforward methods or procedures.
- Requires good knowledge, experience, and skill of standardized rules, procedures or operations on a variety of activities requiring training and experience.
- Is expected to work through typical or moderately complex problems but may require occasional guidance or direction.
- May require specialized skills in administrative or technical fields
HireRight offers a competitive benefit package which includes:
- Medical
- Dental
- Vision
- Paid Life/AD&D Insurance
- Voluntary Life Insurance
- Short & Long Term Disability
- Flexible Spending Accounts
- 401K
- Generous Vacation and Sick Program
- 10 Paid Holidays
- Education Assistance Program
- Business Casual Attire
- Generous Referral Program
- Employee Discounts and Rewards
- And much more!
- All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
Minorities / Females / Veterans / Disabilities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee
This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.