What are the responsibilities and job description for the Client Services Manager-MSP background position at Hireproo LLC?
- Five (5) years in Information Technology
- Managed Service Provider (MSP) background is required; alternatively, could consider a proven track record managing client services across multiple external corporate departments or multi-site offices is required.
- Strong technical foundation with hands-on exposure to server installations/migrations, Microsoft 365 cloud migrations, firewall deployments, and wireless networking.
- Proven experience performing on-site technical site surveys and infrastructure assessments.
- Exceptional communication and client-facing service skills, with the ability to handle hectic environments smoothly.
- - Experience navigating ticketing systems, with ConnectWise familiarity being a distinct plus.