What are the responsibilities and job description for the Patient Representative position at Hire Partnership, LLC?
Are you passionate about delivering exceptional customer service to patients? Our client is searching for a Patient Representative to join their vibrant, fast-paced team, where you'll play a key role in ensuring a positive and impactful patient experience!
Location: Boston, MA, fully onsite
Duration: Direct hire!
Hours: Monday-Friday 6:00am - 2:30pm
Pay: $22/hour
Responsibilities:
- Verify complex appointment sets for patients, ensuring adherence to scheduling guidelines
- Obtain and enter lab orders from providers, maintaining accuracy and confidentiality
- Perform front desk check-in functions, including patient identification verification
- Create orders and import outside images from digital media into Epic
- Manage patient CDs, ensuring efficient intake
- Deescalate patient grievances while maintaining high customer service standards
- Ensure compliance with all organizational policies, including HIPAA regulation
Qualifications:
- Must have at least 2 years of medical administrative experience in a fast-paced setting
- Bachelor's degree is strongly preferred
- Exceptional customer service abilities, especially under pressure
Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.
INDHOT
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
- Health insurance
Education:
- Bachelor's (Required)
Experience:
- Medical administrative support: 2 years (Required)
Ability to Commute:
- Boston, MA 02115 (Required)
Work Location: In person
Salary : $22