What are the responsibilities and job description for the Sales Agent position at Hippo Insurance?
Title: Sales Agent
Location: Dallas, TX or Austin, TX
Reporting to: Senior Director, Agency Sales
Start Date: August 24, 2026
About Hippo:
Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.
Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.
If you're energized by building what's next, we'd love to meet you.
About this Role:
Hippo is looking for a Property & Casualty Insurance Agent to join our exciting and quickly expanding team. As a Sales Agent, you will help prospective and existing clients secure insurance coverage for their homeowners, auto, flood, and a variety of other products as a trusted advisor. You will be appointed to sell on behalf of Hippo and several other partner carriers across a majority of states in the U.S. ***Uncapped Commission***No Lead Generation is Required***
About You:
As a Sales Agent, you will provide exceptional service and expert consultation to Hippo customers and prospects across inbound and outbound channels. You will play a vital role in helping customers understand, manage, and enhance their insurance coverage by:
Sales & Service Expertise
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Hippo CCPA
Location: Dallas, TX or Austin, TX
Reporting to: Senior Director, Agency Sales
Start Date: August 24, 2026
About Hippo:
Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.
Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.
If you're energized by building what's next, we'd love to meet you.
About this Role:
Hippo is looking for a Property & Casualty Insurance Agent to join our exciting and quickly expanding team. As a Sales Agent, you will help prospective and existing clients secure insurance coverage for their homeowners, auto, flood, and a variety of other products as a trusted advisor. You will be appointed to sell on behalf of Hippo and several other partner carriers across a majority of states in the U.S. ***Uncapped Commission***No Lead Generation is Required***
About You:
- Team player who enjoys helping and consulting others
- Self-starter who is driven to exceed expectations
- Strong cross-functional communicator
- Enthusiastic about working for a mission-driven brand
- Believe in true partnership and collaboration throughout an organization
- Ability to work across multiple systems and carriers
- Ability to thrive in a metric driven environment
As a Sales Agent, you will provide exceptional service and expert consultation to Hippo customers and prospects across inbound and outbound channels. You will play a vital role in helping customers understand, manage, and enhance their insurance coverage by:
- Using a consultative sales approach to understand customer insurance objectives and recommend tailored solutions across property, casualty, and personal lines of insurance
- Converting leads through proactive high-volume outreach and inbound call handling
- Managing the end-to-end sales cycle: quoting insurance products using Hippo’s proprietary tools, gathering underwriting details, and guiding customers through purchase and policy binding
- Clearly explaining coverage options, terms, and processes in a customer-friendly manner.
- Proactively identifying cross-sell and up-sell opportunities and assisting customers in transitioning between Hippo and third-party carriers as needed
- Communicating with Hippo customers to answer policy questions, recommend updates, and ensure optimal coverage across Hippo and third-party products
- Maintaining up-to-date knowledge of all available insurance products, systems, and carrier platforms to ensure a high standard of sales and service
- Keeping detailed records of interactions in Salesforce and ensuring all follow-up and documentation is accurate and timely
- Supporting account servicing by assisting with trailing document collection, policy amendments, and responding to basic service inquiries
Sales & Service Expertise
- Proven experience in selling and servicing insurance products with the ability to close sales and meet/exceed monthly targets
- Strong active listening skills and the ability to interpret both stated and unstated customer needs
- Consultative selling ability with problem-solving and critical thinking skills to tailor coverage recommendations effectively
- High emotional intelligence with an empathetic and adaptable communication style
- Clear, concise oral and written communication skills to explain complex insurance terms in customer-friendly language
- Track record of delivering exceptional client support across multiple communication channels.
- Experience navigating multiple systems, quoting platforms, and learning management resources to support sales and customer service
- Detail-oriented with the ability to maintain accurate customer records and follow internal processes in a fast-paced environment
- Comfortable switching between tools like Salesforce, Microsoft Office Suite, and proprietary quoting systems
- 3 years of experience in Property & Casualty insurance, customer service, sales, or a closely related field
- Current and active P&C license required (multi-state licensing a plus)
- Demonstrated ability to work independently and collaboratively in a high-growth, dynamic, and goal-driven environment
- Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and the ability to quickly learn new software platforms
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Relocation Assistance - Support available for qualified candidates relocating to one of our hub locations
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Hippo CCPA