Development and Communications Coordinator

Development & Communications Coordinator

Position Summary

The Development & Communications Coordinator provides essential administrative, data, and communications support to advance the mission of Hinton Rural Life Center. Working closely with the Director of Communications & Development, this position ensures accurate donor and constituent records, timely acknowledgments, clear and consistent written communications, and strong connections within United Methodist Church networks. The Coordinator plays a critical role in stewarding relationships through excellence in organization, follow-through, and ministry-centered communication. (Note: Drug-Free Workplace).

Essential Functions:

Donor Tracking, Analysis, and Stewardship Support

• Maintain accurate and up-to-date donor, sponsor, and constituent records in the Salesforce database.
• Track gifts, pledges, campaign commitments, and donor engagement activity to support fundraising and stewardship efforts.
• Generate donor reports and basic analysis to support appeals, grant reporting, and leadership decision-making.
• Prepare timely and accurate donor acknowledgment letters, tax receipts, and recognition materials, ensuring appropriate tone, personalization, and alignment with Hinton’s mission and United Methodist identity.
• Assist with donor segmentation and list preparation for mailings, emails, and campaigns, including procuring supplies and preparing labels.

Salesforce & Data Management

• Serve as a primary administrator for Salesforce data entry, maintenance, and quality control.
• Ensure consistency, accuracy, and confidentiality of donor, volunteer, church, and partner records.
• Support appeal mailings and communications by preparing data exports, lists, and reports.
• In conjunction with IT Specialist, troubleshoot basic Salesforce issues and coordinate with vendors or consultants as needed.
• Document data processes and contribute to improved systems and workflows.

Communications & Editing Support

• Edit and proofread written materials including donor letters, newsletters, grant narratives, press releases, emails, and internal documents for clarity, tone, grammar, and brand consistency.
• Assist in drafting routine communications and correspondence as assigned.
• Support content updates for digital and print communications by ensuring accuracy, consistency, and alignment with approved messaging.
• Maintain document templates and style guidelines to support consistent communications across the organization.

United Methodist Church Network Engagement

• Maintain and update contact lists for United Methodist churches, conferences, clergy, and related ministry partners. (Updating as needed and especially during appointment season in July each year.)
• Support communications and outreach to United Methodist networks, including annual reports (typically, February-April) to annual conferences meeting deadlines and formatting requirements.
• Assist with tracking church engagement, visits, donations, and partnerships within Salesforce.

Administrative & Team Support

• Provide administrative support for development and communications initiatives, including scheduling, document preparation, and coordination with volunteers as needed.
• Support donor, volunteer, and partner communications with professionalism, warmth, and attention to detail.
• Maintain updated records of volunteers, liability releases, and volunteer hour records.
• Assist with preparation for fundraising events, donor meetings, and leadership initiatives.
• Uphold Hinton’s mission, values, and hospitality-centered culture in all interactions.
• Travel with Director to marketing events helping to staff the booth, distribute information, etc.

Secondary Functions:

· Support Hinton-led programming and special events, particularly those engaging guests, donors, and ministry partners.

· Provide occasional hospitality support, such as answering phones, greeting guests, or assisting during peak times and events.

· Serve as a back-up for colleagues during absences or periods of overlapping responsibilities, fostering a collaborative team environment.

· Participate as a member of the Safety Teams, completing monthly training and promoting a safe work environment.

Qualifications

• Associate’s or Bachelor’s degree preferred; relevant experience may substitute.
• Experience with donor databases or CRM systems; Salesforce experience strongly preferred.
• Strong attention to detail and commitment to data accuracy.
• Excellent writing, editing, and proofreading skills.
• Comfort working with numbers, reports, and basic data analysis.
• Familiarity with or openness to learning United Methodist Church structures and networks.
• Ability to manage multiple tasks, meet deadlines, and maintain confidentiality.
• Strong organizational skills and follow-through.

Physical Requirements:

1. Physical Demands (strength)

a. SEDENTARY - Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time.

2. Physical Demands (movement)

a. STOOPING - Bending body downward and forward. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

b. REACHING - Extending hand(s) and arm(s) in any direction.

c. HANDLING - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.

d. FINGERING - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.

e. FEELING - Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching skin, particularly that of fingertips.

3. Physical Demands (auditory)

a. TALKING - Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

b. HEARING - perceiving the nature of sounds. Used for those activities which require ability to receive detailed information through oral communication, and to make fine discrimination in sounds, such as when making fine adjustments on running engines.

4. Physical Demands (taste/smell)

a. none

5. Physical Demands (vision)

a. NEAR ACUITY - Clarity of vision at 20 inches or less. Use this factor when special and minute accuracy is demanded.

b. FAR ACUITY - Clarity of vision at 20 feet or more. Use this factor when visual efficiency in terms of far acuity is required in day and night/dark conditions.

6. Environmental Conditions and Physical Surroundings - exposure results in marked bodily discomfort.

a. Climate Controlled Environment

7. Equipment Used

a. office equipment such as computer, copier, scanner, projector, cd/dvd player

8. Hazards

a. none

This job description in no way states or implies that these are the only duties to be

performed by the employee occupying this position. Employee may be required to

perform other duties as necessary for the effective operation of the organization.

Pay: $16.00 - $18.00 per hour

Expected hours: No less than 30.0 per week

Benefits:

• 403(b)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $16 - $18