Seamstress - Hilton Hawaiian Village Waikiki Beach Resort

Hilton Hawaiian Village Waikiki Beach Resort is looking for a dynamic Seamstress to join the team! Located on the widest stretch of beach in Waikiki. This is a perfect opportunity for someone that has the drive and passion for providing safety and memorable experiences for guests!

Our oceanfront hotel has 5 hotel towers and over 150,000 square feet of indoor and gorgeous outdoor event spaces. Join us and see why Hilton is ranked the best hospitality brand to work for!

Ideal candidates for this role will possess:
At least two (2) years of tailor/seamstress experience.
Quality customer service background.
Prior hotel seamstress experience would be beneficial.
Ability to create patterns.

Shift Pattern: Varied (Union role) – AM Shifts. Open availability required including weekends and holidays; shifts will be dependent on business levels and seniority scheduling.

Pay Scale: $27.11 - $33.89

What will I be doing?

The Seamstress is responsible for maintaining and repairing team member uniforms, linens, drapery, upholstery, and guest room amenities. This role ensures all items are in proper condition, fit correctly, and meet the high standards of quality and presentation consistent with Hilton’s brand expectations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Visually assesses repair needs; accurately measure, alter, and mend employee uniforms, room linens, drapery, upholstery, guest room amenities, and other household items using a sewing machine.
• Perform manual repairs as needed, including sewing buttons and completing detailed handwork.
• Repair and inspect various linens, including bulky items such as upholstery and drapes, using an industrial sewing machine.
• Clean and maintain the sewing room, equipment, and tools to ensure proper working conditions and adequate inventory levels.
• Draft and fabricate patterns for uniforms and specialty items as required.

In addition, this position may be required to perform a combination of the following supportive functions:

• Assures proper issuance and distribution of employee uniforms in the absence of Uniform Room Attendant or during heavy traffic periods.
• Reports all suspicious people or activates, hazardous conditions, etc. to the Safety/Security Department.
• Responds in a timely manner in basic English language to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.
• Other duties as assigned, such as assisting Uniform Room Attendant when requested.

What are we looking for?
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Ability to perform operations on a sewing machine, patching machine, surge machine, over lock machine, steamer, and household irons.
• Ability to work independently with minimal supervision.
• Visual ability and manual dexterity to perform detailed repair work.
• Ability to read, write, speak and understand the English language sufficient to communicate pleasantly and effectively with employees, staff and guests via the telephone, and/or in person.
• Ability to grasp, lift, and/or carry a maximum of 50 lbs.
• Ability to reach, bend, stoop, walk, to retrieve and re-file various supplies, uniforms, fabric, etc. at levels up to 6 feet high and stand for extended periods of time.
• Ability to push and/or pull equipment, linen, supplies, drapery, upholstery, uniforms and household items weighing up to 500 lbs.
• Ability to effectively deal with employee concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to sit for long periods of time.

QUALIFICATION STANDARDS

EXPERIENCE

• Previous experience using sewing machine proficiently and the ability to create patterns.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Salary : $27 - $34