Salesforce Project Delivery Manager (contract)

Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.

Remote: Your workday will begin at 9 am ET, where you will participate in daily stand-up calls to provide comprehensive project updates to the full Product Owner Group.

Job Summary

Position will lead Salesforce implementation projects in a remote capacity. Requires someone who can seamlessly bridge the gap between technical teams and business stakeholders while driving projects from conception through successful delivery. Will serve as the central point of coordination for all Salesforce initiatives, ensuring alignment with organizational goals and maintaining the highest standards of quality and efficiency.

Responsibilities

• Lead and manage Salesforce implementation projects from initiation to closure
• Collaborate with stakeholders to define project scope, goals, and deliverables
• Develop project plans, timelines and ensure project milestones are met
• Establish and maintain strong relationships with key stakeholders and business partners
• Coordinate with cross-functional teams, including product owners, developers, and business stakeholders to ensure project success
• Create and groom user stories for development teams
• Conduct regular project status meetings and communicate project updates to stakeholders
• Perform Sprint product demos to showcase progress and gather feedback
• Build testing scripts for internal users and business stakeholders
• Identify and mitigate project risks and issues in a timely manner
• Ensure project deliverables meet quality standards and are completed within scope and budget
• Manage and track project resources, including timeline and product teams
• Maintain master technical documentation, creating new documentation as needed
• Perform triage on new demand and user support as cases come into the support queue and assign to the appropriate technical team members
  
  

Skills

• Strong understanding of Salesforce platform capabilities and best practices
• Salesforce Lightning and Service Cloud knowledge
• Agile methodology expertise
• Proficiency with project management tools such as Jira, Monday.com, SmartSheet, and HUB Spot
• Experience using Microsoft Teams and SharePoint or similar collaboration software
  
  

Qualifications

• 3 years Salesforce Certified Administrator experience
• Experience managing Salesforce implementation projects from start to finish
• Project Management Professional (PMP) certification is a plus
  
  

Opportunity to make a significant impact on critical business initiatives while working with cutting-edge Salesforce technologies. You will have the autonomy to drive projects forward while collaborating with talented professionals across the organization. The remote nature of this role offers flexibility while still maintaining strong connections with team members and stakeholders through daily engagement and collaboration.

Pay Rate Range

Min Pay Rate Max Pay Rate Currency Unit 45 58 USD hourly