What are the responsibilities and job description for the Public Area Attendant - DoubleTree by Hilton Abilene position at Hilton?
The new DoubleTree by Hilton, located in the heart of Abilene’s vibrant arts and business district, is looking for a Public Area Attendant, Full Time. This recently opened property offers 200 modern guest rooms and over 17,000 square feet of versatile meeting space, making it an ideal destination for both leisure and business travelers. Guests can enjoy three on-site dining options, including a full-service restaurant and lounge, along with thoughtful amenities such as a pool and fitness center.
Conveniently situated across the street from the Abilene Convention Center, the hotel is within walking distance of local restaurants, breweries, shops, and museums. The Adamson-Spaulding Storybook Garden is just a block away, while the Grace Museum and Frontier Texas Museum are less than a mile from the property. For family-friendly fun, the Abilene Zoo is only four miles away, and Abilene Regional Airport is a quick 10-minute drive.
What will I be doing?
As a Public Area Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms
- Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
- Greet guests in a friendly manner
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
- Assist in delivering guest requests and in cleaning guest rooms, as needed
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!