What are the responsibilities and job description for the Product Manager position at hilton?
Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.
Job Summary:
We are seeking a highly motivated and experienced professional to join our team and take ownership of the strategy and delivery of features within PEP, Hilton's Property Management System. In this dynamic role, you will operate at the intersection of product vision, technical execution, and operational impact, driving innovative solutions that enhance the hotel experience for team members across the globe. You will collaborate with cross-functional stakeholders, translate complex business needs into actionable product requirements, and champion a seamless end-to-end user experience. This is a unique opportunity to make a meaningful impact on a globally recognized hospitality brand by shaping the future of one of its most critical technology platforms.
***This is a US based remote role with a preference for a candidate in McLean, VA or Central time zone***
Responsibilities:
- Define and communicate a clear product vision and strategy for assigned PEP capabilities, ensuring alignment with the broader platform roadmap
- Own the full product lifecycle from intake through delivery and continuous improvement
- Partner with cross-functional stakeholders to gather requirements, prioritize initiatives, and drive execution against business and platform goals
- Translate business needs into well-defined, high-quality product requirements in close collaboration with Product Owners and engineering teams
- Maintain a strong understanding of the end-to-end user experience, incorporating customer feedback, research, and operational insights into product decisions
- Drive clarity and alignment across stakeholders by communicating trade-offs, risks, and progress in a structured and transparent way
Skills:
- Proven experience operating in a complex, cross-functional environment with multiple stakeholders
- Strong experience working in Agile environments, including writing user stories and managing backlogs
- Demonstrated ability to manage multiple workstreams while maintaining focus on outcomes and priorities
- Strong communication and stakeholder management skills, with the ability to influence across technical and non-technical audiences
- Ability to balance strategic thinking with hands-on execution
- Willingness to travel up to 10%
Qualifications:
- 7 years of experience in Product Management, Technology, Customer Experience, or a related field
- 3 years of hospitality experience, either on-property or in a corporate role
- Bachelor's degree in Business, Technology, Hospitality Management, or a related field preferred
- Agile or Scrum certification is a plus
This is a rare opportunity to play a pivotal role in shaping the technology that powers hotel operations for one of the world's most recognized hospitality brands. If you are a strategic thinker with a passion for delivering impactful products and a deep understanding of the hospitality industry, this role offers the perfect platform to apply your expertise, collaborate with talented teams, and drive meaningful change on a global scale.