What are the responsibilities and job description for the Maintenance Engineer - Embassy Suites by Hilton Birmingham position at Hilton?
Why Join Us:
At Embassy Suites by Hilton Birmingham, we are committed to providing a clean, safe, reliable, and well-maintained environment where guests can relax, recharge, and feel taken care of, and our Engineering team is the backbone of that experience. As a Maintenance Engineer, you’ll play a hands-on role in ensuring the systems behind the scenes run smoothly, the spaces our guests enjoy remain fully functional, and the equipment our team relies on is always ready — keeping the hotel operating at its best every day. If you take pride in craftsmanship, enjoy solving problems, and want to be part of a team that values quality, reliability, and teamwork, we’d love to meet you.
Role Summary:
The Maintenance Engineer is responsible for maintaining the physical integrity and operational performance of the hotel. This role focuses heavily on preventative maintenance, timely repairs, system upkeep, and ensuring all guest rooms and public spaces meet Hilton brand standards. Working collaboratively with the Engineering team, hotel leadership, and all operational departments, you will play a key role in protecting the asset, supporting daily hotel operations, reducing downtime, extending equipment life, and contributing directly to overall guest satisfaction.
Key Responsibilities
Preventative Maintenance & Repair
Perform scheduled preventative maintenance on HVAC, electrical, plumbing, mechanical, kitchen equipment, laundry systems, boilers, water heaters, pool systems, fire-life safety systems, and other hotel equipment.
Conduct regular inspections of guestrooms, public areas, and back-of-house areas to identify and resolve maintenance needs before they impact guests.
Diagnose and repair issues involving HVAC systems, plumbing fixtures, electrical components, and general building systems.
General Maintenance
Complete tasks such as painting, carpentry, drywall repair, minor flooring work, caulking, touch-ups, and furniture/fixture repairs.
Support upkeep of exterior areas including the building facade, landscaping, walkways, parking areas, and pool environment.
Work Orders & Service Response
Respond quickly and professionally to guest and team member maintenance requests.
Ensure work orders are completed thoroughly, accurately, and in a timely manner.
Communicate repair status, parts needs, and any operational impact to the Chief Engineer and other departments when necessary.
Safety & Compliance
Follow all safety procedures including lockout/tagout, chemical handling, equipment operation, and fire-life safety protocols.
Participate in routine safety inspections and ensure compliance with OSHA, local codes, and Hilton standards.
Identify and report hazardous conditions and ensure safe operation of all equipment.
Collaboration & Documentation
Work closely with Housekeeping, Front Office, and other hotel departments to support operations and guest satisfaction.
Maintain accurate logs, records, and documentation of repairs, preventative maintenance tasks, inventory, and equipment performance.
Assist with vendor coordination, small projects, and renovation initiatives as needed.
What are we looking for?
Requirements & Qualifications
High school diploma or GED required
Minimum 2 years of experience in hotel maintenance, commercial facilities, or a related field.
Working knowledge of building systems including HVAC, electrical, plumbing, mechanical, and general repairs.
Strong troubleshooting skills with the ability to diagnose issues across multiple trades.
Flexibility to assist with additional tasks or operational needs beyond standard job duties to ensure smooth hotel performance and guest satisfaction.
Customer-service oriented with strong communication and teamwork skills.
Ability to work a flexible schedule including nights, weekends, and holidays.
Ability to lift, push, pull, or carry up to 50–75 lbs and perform tasks requiring standing, bending, kneeling, climbing ladders, and working in varied conditions.
- Familiarity with safety
Preferred Skills
Certifications in HVAC, refrigeration, electrical, or plumbing.
Experience with preventative maintenance programs or work-order systems.
Ability to work independently and manage multiple tasks efficiently.
Experience coordinating with contractors or assisting with capital projects.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!