What are the responsibilities and job description for the Lead Barista - Starbucks - Hilton Tampa Downtown position at Hilton?
What will I be doing?
A lead barista is a professional who provides excellent customer service and has in-depth knowledge of coffee equipment, products, and menu items. They interact with customers, answer questions, make recommendations, and prepare beverages according to established standards. Additionally, they may oversee coffee shop operations, manage staff, handle cash transactions, and maintain cleanliness. Responsibilities include training other baristas, processing transactions, following recipes, and delivering excellent customer service.
Here are some perks you can enjoy when joining our team
• Access to your pay when you need it through DailyPay
• Career growth & development
• The Go Hilton travel discount program
• Competitive wellness benefits
• Team Member Resource Groups
• Recognition and rewards programs
• And so much more
What are we looking for?
The ideal candidate will take initiative and act as a role model, enjoy working as a team and motivating others, understands how to create a great customer service experience, has a focus on quality and takes pride in their work, is confident in leading, deploying and guiding others, is open to learn new things, is experienced with responsibilities like cash handling and store safety, can keep cool and calm in a fast-paced, energetic work environment and has excellent communication skills.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
