What are the responsibilities and job description for the Houseperson position at Hilton?
Position Purpose:
Stocks room-attendant supply and chemical caddies. Assists in the deep cleaning of guest rooms by moving furniture and cleaning specific areas
ESSENTIAL FUNCTIONS
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General cleans guest rooms by moving furniture and cleaning areas such as edging carpets, washing inside windows, checking drapes, scrubbing bathroom floors, inspecting
with a black-light, changing shower curtains, vacuuming, - Rotates mattresses on a quarterly basis.
- Runs daily room status report.
- Charts all daily activities on progress chart.
- Stocks room attendant guest-supply caddies and chemical caddies.
- Inspects linen closets for excess supplies. This includes removing excess supplies from room attendant carts and linen closets.
- Collects and washes all glassware by running items in stewarding dishwasher. Return items back to linen closets.
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to
reflect the business needs of the hotel.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Assists in other areas assigned by manager such as lobby attendant, houseperson, supply person and/or runner due to changes in weather, occupancy, scheduling.
- Interacts with guests by providing hotel information, instructions, and directions.
- Reports any safety concerns to manager.
- Other duties as assigned