What are the responsibilities and job description for the Host / Hostess (On Call), Tropics Bar and Grill - Hilton Hawaiian Village Waikiki Beach Resort position at Hilton?
Come join the team at the Hilton Hawaiian Village Waikiki Beach Resort as an Host / Hostess (On-Call) for the Tropics Bar and Grill outlet! Located on 22 acres along Waikiki’s widest stretch of beach you will find our iconic property where our team members love being a part of our award-winning culture.
Tropics Bar & Grill operating hours: Breakfast: 6:30 am – 10:30 am Lunch: 11 am – 4:30 pm Dinner: 5 pm – 9 pm
In addition, the property offers free meal while on shift and discounted employee parking. We know that you will love being a part of a team that was named Great Places to Work!
The ideal candidate will possess:
- Quality customer service background.
- The ability to work a flexible schedule that includes weekdays, evenings, weekends, and holidays is required.
Shift Pattern: Varied (Union role) – AM MID PM. Open availability required including weekends and holidays; shifts will be dependent on business levels and seniority scheduling.
Pay Rate Scale: $27.03 - $33.79
What will I be doing?
As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Welcome guests and ascertain their dining needs.
Seat guests and manage the seating chart.
Monitor restaurant activity to determine seating and dining flow.
Perform opening and closing duties, as needed.
Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Ensure knowledge of menu.
Respond to guest inquiries and requests in a timely, friendly and efficient manner.
Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Salary : $27 - $34