What are the responsibilities and job description for the Delivery and Release Manager (contract) position at Hilton?
Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.
This is an exciting opportunity to join a forward-thinking global technology team at the forefront of hospitality innovation. In this role, you will play a critical part in planning, implementing, and delivering technology initiatives across core renovation, technology platforms, and strategic internal partnerships. You will own the end-to-end software delivery and release process, build trusted relationships across the organization, and drive meaningful improvements to processes and workflows. Working within a dynamic, fast-paced environment, you will collaborate with cross-functional teams to ensure consistent, high-quality delivery that supports continued global growth and innovation.
Responsibilities
Pay Rate Range
50 - 59 USD hourly
- US based remote role with a preference for a candidate in Memphis, TN or Dallas, TX (prefer EST/CST)***
- This role may convert to a full-time opportunity in the future***
This is an exciting opportunity to join a forward-thinking global technology team at the forefront of hospitality innovation. In this role, you will play a critical part in planning, implementing, and delivering technology initiatives across core renovation, technology platforms, and strategic internal partnerships. You will own the end-to-end software delivery and release process, build trusted relationships across the organization, and drive meaningful improvements to processes and workflows. Working within a dynamic, fast-paced environment, you will collaborate with cross-functional teams to ensure consistent, high-quality delivery that supports continued global growth and innovation.
Responsibilities
- Follow an Agile delivery methodology to ensure consistent delivery of projects and deliverables
- Plan, schedule, and manage end-to-end release schedules and activities
- Collaborate with partner teams and stakeholders to align on delivery schedules and timelines
- Coordinate with Architecture, QA, DevOps, and Operations teams for release execution and implementation
- Conduct release retrospectives and root cause analyses (RCAs) and track progress toward resolution
- Maintain release calendars and communicate timelines, risks, and status updates to relevant parties
- Identify and mitigate risks that may impact release quality or timelines
- Participate in broader Software Engineering activities including process definition and improvement, reporting, interviewing, training, staffing, demand intake, estimation, initiation, and planning
- Maintain accurate delivery data in project management and collaboration tools
- Update release and services artifacts following each release
- Manage workflow, ensure the quality of work, and streamline departmental procedures where applicable
- Strong proficiency with project management and collaboration tools such as Jira and Confluence
- Familiarity with CI/CD tools such as Stash and GitLab
- Familiarity with DevOps practices and principles
- Excellent communication and stakeholder management skills
- Ability to identify, assess, and mitigate risks that may affect release quality or delivery timelines
- Strong organizational skills with the ability to manage multiple priorities across global teams
- 2 years of experience in a Release or Delivery Management role utilizing Agile methodology
- 3 years of professional work experience in Technology or a related field
- Demonstrated experience conducting Release Retrospectives and RCAs and tracking progress on resolution
- Experience updating services and release documentation
- Ability to travel up to 10% of the time as required
- Availability to work on global projects across multiple offices or remote locations
Pay Rate Range
50 - 59 USD hourly