Comp Breakfast and Evening Reception Supervisor - Embassy Suites by Hilton Birmingham

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Complimentary Breakfast & Evening Reception Supervisor, you're not just overseeing food and beverage service – you're creating memorable guest experiences that bring people together. From ensuring a seamless breakfast service to leading engaging evening receptions, you'll play a key role in delivering the welcoming atmosphere Embassy Suites is known for.

Responsibilities

Here's what you'll do during a typical day:

• Lead daily food and beverage operations: Supervise and coordinate all activities for the complimentary breakfast and evening reception programs, ensuring exceptional guest experiences and efficient service execution
• Deliver outstanding guest service: Monitor guest interactions and service standards, resolving concerns promptly and creating a welcoming, hospitable environment
• Ensure quality presentation and service: Oversee food and beverage setup, presentation, replenishment, and cleanliness to maintain brand and quality standards throughout each service period
• Support team performance: Train, schedule, coach, and supervise team members, providing ongoing guidance to foster engagement, accountability, and service excellence
• Manage inventory and supplies: Monitor product levels, order supplies, and maintain appropriate inventory to support uninterrupted operations while minimizing waste
• Coordinate service preparation and breakdown: Ensure breakfast and reception areas are properly prepared before service and cleaned, organized, and secured afterward
• Maintain compliance standards: Uphold all health, safety, sanitation, food handling, and alcohol service regulations while promoting a safe environment for guests and team members
• Drive operational excellence: Monitor service efficiency, identify opportunities for improvement, and implement best practices to enhance guest satisfaction and team productivity
  
  

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.