CLM Analyst (contract)

Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.

***Hybrid role in our McLean, VA office but will be onsite 3 days/week for first month for training***

Job Summary

We are seeking a highly motivated and detail-oriented legal technology professional to support the ongoing evolution and optimization of an enterprise Contract Lifecycle Management (CLM) platform. This individual will partner closely with Legal Operations, Legal, IT, and business stakeholders to identify, prioritize, design, and implement enhancements that improve contracting processes, user adoption, reporting, AI capabilities, and contract document management. Playing a key role in managing and executing a CLM Continuous Improvement Roadmap, this person will support both strategic initiatives and day-to-day enhancement activities that drive increased adoption, efficiency, and measurable business value. The ideal candidate combines legal domain knowledge with hands-on legal technology implementation experience and thrives in a fast-paced, highly collaborative environment.

Responsibilities

• Support intake and evaluation of CLM enhancement requests
• Facilitate discovery sessions with legal and business stakeholders to understand requirements and identify opportunities for automation
• Maintain and update the Continuous Improvement Roadmap, including status tracking, business value assessments, and implementation planning
• Participate in special projects related to legal technology modernization and digital transformation initiatives
• Support the configuration and development of end-to-end contracting workflows within the CLM platform, including analyzing contract templates and clause libraries, documenting current-state and future-state processes, defining workflow requirements and metadata structures, and building, testing, and maintaining no-code workflow solutions that streamline contract creation, negotiation, approval, signature, and repository management
• Conduct requirements gathering workshops and stakeholder interviews
• Document process requirements, user stories, and design recommendations
• Support training, office hours, user communications, and adoption activities
• Develop user guides and process documentation
  
  

Skills

• Strong understanding of contract lifecycle processes, including intake, drafting, negotiation, execution, repository management, and reporting
• Excellent written and verbal communication skills
• Ability to manage multiple projects and stakeholders simultaneously
• Strong analytical, organizational, and problem-solving skills
• Familiarity with workflow design and process automation
• Ability to gather business requirements and translate them into technology solutions
• Knowledge of AI-enabled contract review, contract intelligence, or legal technology solutions
• Comfort facilitating workshops and presenting recommendations to stakeholders
• Strong customer-service mindset with a passion for driving user adoption and continuous improvement
• Ability to operate effectively in an evolving environment where priorities may shift based on business needs
  
  

Qualifications

• 2 years of experience in Legal Operations, Contract Management, CLM administration, legal technology, legal administration or a related discipline
• Practical experience supporting legal software or SaaS platform implementation
• Experience implementing or administering a CLM platform such as Workday CLM (Evisort), Ironclad, Agiloft, Icertis, Sirion, Conga, DocuSign CLM, or similar platforms
• Experience with project management tools such as Smartsheet, Microsoft Project, or Jira preferred
• Experience with contract migration projects and metadata extraction initiatives preferred
• Experience working in a global organization with multiple business stakeholders preferred
• Participation in at least one CLM implementation or major legal technology deployment preferred
• Bachelor's degree in Legal Studies, Business, Information Systems, Political Science, Public Policy, or a related field preferred
  
  

This is a unique opportunity to make a meaningful impact at a globally recognized hospitality brand by shaping the future of its legal technology infrastructure. You will work at the intersection of law, technology, and business operations, contributing to initiatives that drive real efficiency and innovation across the organization. If you are passionate about legal technology, thrive in collaborative environments, and enjoy solving complex operational challenges, this role offers an exciting platform to grow your expertise and leave a lasting mark on a world-class legal operations function.

Pay Rate Range

35 - 40 USD hourly