What are the responsibilities and job description for the Catering Sales Manager - Hilton Minneapolis position at Hilton?
The beautiful Hilton Minneapolis is seeking a Catering Sales Manager to join its dynamic team! This is an exciting opportunity to work at one of the only Hilton-managed corporate properties in Minnesota.
In this role, the Catering Sales Manager will be responsible for booking, planning, and servicing small to mid-size social and corporate events.
What will I be doing?
As Catering Sales Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
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What are we looking for?
• Minimum Years of Experience: 1 years of hospitality related experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Catering Sales experience
• Hotel industry experience
• Knowledge of the hotel property management systems (Delphi.fdc)
Starting hourly rate: $26-$27 per/hour based on experience plus opportunity for quarterly incentive
Benefits:
When you join the Hilton family, you’ll enjoy outstanding career opportunities and exceptional benefits that can enhance all aspects of your life:
What we offer:
Access to your pay when you need it through Daily Pay (Based on hotel)
Choose from multiple health care coverage options at 90 days
Complimentary Team Member meals
401(k) plan and company match
Hilton stock purchase plan
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Supportive parental leave
Mental wellbeing support
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification of the position
Catering and Events Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
Salary : $26 - $27