What are the responsibilities and job description for the Skybar VB - Club Server position at Hilton Virginia Beach Oceanfront Hotel?
Server – Sky Bar & Pool Deck
Hilton Virginia Beach Oceanfront
3001 Atlantic Ave, Virginia Beach, VA 23451
Seasonal | Variable or Part-Time (must include weekends and holidays)
Outdoor Pool Deck & Rooftop Bar Environment
Position Summary
As a Sky Bar & Pool Deck Server, you will deliver energetic, attentive service in a high-volume outdoor rooftop and pool deck environment. This role focuses on guest engagement, drink and food service, and maintaining a clean, safe, and upbeat atmosphere. Servers must be comfortable working in heat, sun, and a fast-paced seasonal setting while providing a polished, friendly experience.
What You’ll Do
Guest Experience
- Greet guests warmly and provide friendly, attentive service
- Engage with guests at lounge seating, pool deck seating, and bar areas
- Create a fun, welcoming, high-energy atmosphere
Order Taking & Service
- Take food and beverage orders accurately and efficiently
- Serve cocktails, beer, wine, and non-alcoholic beverages
- Deliver food orders and check back to ensure satisfaction
- Maintain awareness of guest needs in a fast-moving outdoor environment
Menu Knowledge
- Understand cocktail menu, beer selections, and food offerings
- Make recommendations and answer guest questions
- Promote specials, featured cocktails, and upgrades
Upselling
- Utilize suggestive selling to enhance the guest experience
- Encourage additional rounds, appetizers, and premium options
Table & Deck Maintenance
- Maintain cleanliness of tables, loungers, and service areas
- Clear glassware, plates, and trash promptly
- Keep pool deck and bar areas organized and guest-ready
Cash Handling
- Process payments accurately (cash and credit)
- Follow proper check handling and closing procedures
Safety & Compliance
- Follow responsible alcohol service standards
- Check IDs and verify legal drinking age
- Monitor guest behavior and escalate concerns when needed
- Maintain safe walkways around pool and deck areas
- Follow cleanliness and sanitation standards
Legislation & Company Policy
- Obtain TIPS certification within 90 days of hire
- Check identification to ensure guests are of legal drinking age
- Politely refuse service to underage or intoxicated guests
- Monitor alcohol consumption and guest safety
- Use judgment to manage difficult situations professionally
- Offer water, food, or transportation alternatives when needed
- Ask a manager to intervene when appropriate
- Pour tests may be administered to ensure accuracy
- Understand and actively support all company policies relevant to your role
We Live by Our “TOP” Values
T – TEAM UP: Collaborate, support others, and stay golden
O – OWN IT: Take pride, stay accountable, and never stop learning
P – PASSIONATELY SERVE: Be positive, show you care, and create memorable experiences
We’re looking for team players who embody these values every day.
Why Work With Us?
Competitive Pay
Go Hilton Travel Discounts for team members & eligible family
️ Shamin Perks – Save on gym memberships, movie tickets, amusement parks, rental cars, and more
$200 Referral Bonus after your referral completes 30 days
Work with an oceanfront rooftop view in a fun, high-energy environment
Note: This may be a seasonal or part-time position. Full-time benefits such as health insurance, PTO, and 401K do not apply unless otherwise specified.
About Shamin Hotels
Shamin Hotels is the largest hotel owner and operator in Virginia, with 70 hotels across multiple states. Founded in 1978, our growth is powered by passionate service and a commitment to teamwork, ownership, and opportunity.
Shamin Hotels is an Equal Opportunity Employer. We welcome applicants from all backgrounds. Only those selected for interviews will be contacted.
Qualifications
- High school diploma or GED preferred
- Previous server or bar experience preferred (high-volume outdoor venue a plus)
- Strong guest service and communication skills
- Ability to work in a fast-paced, outdoor, seasonal environment
- Team-oriented and reliable
- Ability to multitask and stay organized
- Willingness to work flexible hours including weekends and holidays
Physical Requirements
- Ability to stand and walk for extended periods
- Carry trays of food and beverages
- Work outdoors in heat, sun, and wind conditions
- Move quickly across pool deck and bar service areas
- Lift and carry moderate weight as needed