What are the responsibilities and job description for the Night Auditor position at Hilton Tempo Nashville?
306 rooms | 12,000 sq. ft. meeting/event space
Amenities: multiple on-site restaurants, unique social lounge, roof-top outdoor pool with bar, fitness center, concierge.
With a modern, lifestyle focus in the heart of Nashville, Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges. Located near Music Row and within walking distance of the city’s vibrant entertainment, dining, and cultural scene, the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers.
The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.
JOB DESCRIPTION
Job Title: Night Auditor
Department: Front Office
Supervision Exercised: None
Supervision Received: Guest Services Manager
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent required
Experience
- Previous hotel front desk or accounting experience preferred.
- Experience with PMS systems preferred.
Skills and Knowledge
- Strong attention to detail and accuracy.
- Excellent customer service and communication skills.
- Strong problem-solving and critical-thinking abilities
- Proficiency with computers and hotel property management systems (PMS).
- Ability to prioritize and multitask.
Job Duties and Responsibilities
- Greet, register, and assist guests; process check-ins/check-outs.
- Answer phone calls, respond to guest requests, and resolve issues promptly.
- Balance and reconcile daily financial transactions.
- Run and review daily reports (e.g., room charges, revenue summaries).
- Audit and verify front desk postings and transactions.
- Process cash, credit card, and direct-bill transactions accurately.
- Ensure all reservations, cancellations, and no-shows are properly logged.
- Follow company policies and procedures, including safety and emergency protocols.
- Ability to work overnight shifts, weekends, and holidays.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.