What are the responsibilities and job description for the Executive Meeting Manager - Franchise position at Hilton Technologies?
ESSENTIAL FUNCTIONS:
1. Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable
Rooms & Catering business in accordance with selective selling guidelines.
2. Ability to conduct successful site tours and pre-con meetings when required.
3. Prepare and send requested collateral materials to designated clients or guests. Common collateral materials
might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps &
brochures.
4. Prepare and send requested proposals and contracts to designated potential clients.
5. With each customer, coordinate all details pertaining to \"Rooming Lists\" to include room types, shared rooms,
room locations, handicap-accessible rooms, room billing, etc.
6. Continuously educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment
terms, available hotel services, etc.
7. Coordinate all details to appear on each \"Banquet Event Order.\" Details to coordinate may include meeting room
set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
8. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff,
including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
9. Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered.
10. In a timely, accurate and consistent manner, document and report all sales activities as required.
11. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts
should be contacted, visited, entertained, etc. frequently.
12. Perform other services and duties as requested by the Director of Sales. May be called on to host functions and
participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
13. Understand the importance of raising the meeting planner evaluation scores and implement effective methods
to ensure exceeding meeting planner satisfaction
14. Other duties as assigned.
EDUCATION: Bachelor Degree in Hospitality or related field.
EXPERIENCE: 1 -2 years' experience in Convention Services, Hotel Sales, Hotel Marketing, or
equivalent experience.
Work Experience
SKILLS & ABILITIES:
1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific
property Management System(s).
2. Exercise excellent communication, presentation, organization, time management and listening skills.
3. Use analytical skills for measuring business potential and value to the hotel.
4. Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.
Benefits
Hotel discounts, complimentary lunch/dinner, medical, dental, vision, 401k and paid time off!
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.