What are the responsibilities and job description for the Room Attendant position at Hilton Santa Fe Historic Plaza?
Position: Room Attendant
Reports To: Executive Housekeeper
Purpose of the Position:
Responsible for cleaning and maintaining the guest rooms, public areas and back of the house areas (linen rooms and laundry areas), according to company procedures and at a level that meets or exceeds company standards.
Essential Job Functions:
1. Stock carts to ensure that enough equipment and amenities are available to properly clean each room.
2. Observe knocking procedures announcing “housekeeping” prior to entering a guest room.
3. Thoroughly clean the guest rooms assigned at approximately 24 minutes per room. Ensure the amenities are stocked for each cleaned room. Complete entire housekeeping checklist.
4. Report clean rooms to supervisor for inspection.
5. Report any damages or hazards that are present in guest rooms to supervisor (i.e., burned out light bulbs, broken furniture, broken lights, etc.). Immediately report any broken door locks to management.
6. Restock cart for next day.
7. Secure guest room doors upon exiting the room.
8. Keep the corridors and service areas neat at all times.
9. Turn in all lost and found items and all guest room and section keys.
Marginal Functions:
1. Assist other Housekeeping personnel when needed.
Job, Knowledge, Skills and other Requirements:
1. Able to communicate accurately and effectively in verbal and written form with guests and associates so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required.
2. Bend, stoop, stretch, twist and reach to dust furniture, vacuum, clean bathrooms and mirrors, change and make beds, etc.
3. Stand and walk for varying lengths of time, sometimes long periods.
4. Inspect rooms for cleanliness and guest belongings that have been left behind.
5. Use written communication skills to mark completed rooms on daily paperwork.
6. Quickly and thoroughly perform cleaning duties approximately 24 minutes per room, and approximately 18 rooms per shift.
7. Lift all equipment and supplies of approximately thirty (30) pounds on and off cart, using safe lifting techniques.
8. Push heavy carts, approximately one hundred (100) pounds.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17