What are the responsibilities and job description for the Housekeeper position at Hilton Rochester?
As a Housekeeper, you’ll play a key role in delivering a spotless, home-away-from-home experience for our guests by maintaining the highest standards of cleanliness and service in guest rooms and suites. Be part of an award-winning family of hotels known for exceptional service and hospitality. We are committed to creating a clean, comfortable, and welcoming environment for every guest.
Key Responsibilities:
- Clean and sanitize guest rooms, bathrooms, and furnishings to brand standards
- Replenish linens, amenities, and supplies
- Make beds, change linens, and vacuum floors
- Maintain organized and stocked carts and storage areas
- Report maintenance needs and lost items
- Communicate room status and guest feedback to supervisors
- Provide friendly, professional service to all guests
- Follow safety and cleaning protocols, including use of chemicals
Qualifications:
- Prior housekeeping or cleaning experience preferred
- Strong attention to detail and customer service skills
- Ability to lift up to 30 lbs and perform physical tasks (bending, kneeling, reaching)
- Comfortable working with cleaning agents and equipment
- Flexible availability, including weekends and holidays
Education
Preferred- High School or better in General Business
Skills
Preferred- Customer Service
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Benefits:
Employee Discounts, Vacation & Paid Time Off, Job TrainingSalary : $16