BQT Houseperson

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Efficient and correct set up of tables, chairs, platforms/stages and other equipment as specified by group requirements. Check and properly adjust temperature and lights, electrical hook-ups for proper working order and tape down all exposed cords
• Provide audio visual services including set up, instruct in proper equipment use, take down and secure storage of equipment. Pick-up and deliver boxes/materials for functions as needed
• Service/freshen function rooms during breaks
• Break down of tables, chairs, platforms/stages and other equipment. Return all unused equipment in clean condition to proper storage area
• Keep function and equipment storage areas neat and clean
• Perform deep cleaning of function areas as assigned
• On time and at work when scheduled, and in proper uniform
• Attend department meetings as scheduled
• Consistent professional and positive attitude and actions when communicating with guests and associates
• Any other duties / tasks as requested by management
• Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective action may be taken
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned
• Check with manager / supervisor before leaving work area for any reason
• Perform special projects and other responsibilities as assigned

QUALIFICATIONS The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience:

High school education or related experience. Familiarity with audio-visual equipment and hospitality industry practices preferred.

Skills and Abilities:

Ability to understand and provide friendly guest service. Ability to understand and comply with proper set ups, cleaning, break down and storage techniques and procedures. Ability to timely complete assigned tasks. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.

Working Conditions & Physical Effort:

Physical work is a primary part of job. Work is normally performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.

EOE

M/F/V/D

Experience

• Previous experience in banquet facility helpful

Behaviors

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Thought Provoking: Capable of making others think deeply on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expert: Considered a thought leader on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Goal Completion: Inspired to perform well by the completion of tasks
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.