What are the responsibilities and job description for the Room Attendant position at Hilton Milwaukee?
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Housekeeper to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Housekeeper, you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items, and helping keep all areas of the hotel clean, neat, and tidy.
There’s no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee’s premier meeting and convention destination. If you’re passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.
What You Will Be Doing:
Ensure prompt, superior service to guests.
Service stay-over rooms, changing linens, and replenishing amenities.
Thoroughly clean check-out rooms, paying attention to detail.
Perform bed-making, vacuuming, bathroom cleaning, dusting, trash removal, and amenity restocking.
Restock the supply cart for the next day.
Assist with team projects and perform additional assigned duties as needed.
What We Are Looking For:
Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
At least 1 year of previous experience in the same or a similar position such as a guest room attendant, cleaner, or other housekeeping roles in hotels, hospitals, casinos, or residential settings is highly preferred.
Physical stamina to complete repetitive manual labor tasks.
Must be able to lift, push, pull, and/or carry up to 50 lbs.
Must be able to represent the company in a professional, well-groomed, and courteous manner.
Basic English communication is preferred.
Weekend Availability (Required)
What’s In It For You?
A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another while maintaining your service with the company
Early wage access
Paid time off
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
Job Type: Full-Time, Hourly
Available Shifts:
1st Shift (8:30 AM - 5:00 PM)
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Hilton Milwaukee is an equal opportunity employer.