What are the responsibilities and job description for the Shuttle Driver position at Hilton Madison Monona Terrace?
Description
Van/Shuttle Driver
Hilton Madison Monona Terrace | A Marcus Hotels & Resorts Property
Schedule: Part-Time Availability | Late Night and Overnight Availability Preferred
Estimated Wage: $14-$16/hour based on experience
Help create a smooth and welcoming arrival experience in the heart of Madison.
Located just steps from the Capitol and minutes from UW–Madison, Hilton Madison Monona Terrace is a vibrant hub for art, culture, and community. We are looking for a friendly and dependable Van/Shuttle Driver to warmly welcome guests and ensure seamless transportation to and from the airport and around the city.
What You’ll Do
Greet guests with a sincere, friendly welcome upon arrival and departure
Safely drive guests to and from the airport and other local destinations in company vehicles
Load, unload, and assist with guest luggage and amenities
Maintain a professional image and positive attitude at all times
Monitor company vehicle maintenance needs and report issues promptly
Deliver gifts or amenities to guest rooms as requested
Assist the Front Office team with additional tasks as needed
What You Bring
A valid driver’s license and a clean driving record (required)
Ability to lift and carry up to 45 lbs. and handle luggage and packages safely
Ability to stand, walk, bend, and navigate the property throughout your shift
Clear communication skills in English—both verbal and written
A helpful, courteous, and guest-focused attitude
Previous experience in hospitality or guest service is a plus
What We Offer
We know people thrive when they feel supported—personally and professionally. That’s why we offer a range of benefits designed to support your well-being, growth, and sense of belonging:
Retention bonuses and other incentives
Free, healthy meal every shift
Hotel and restaurant discounts at Hilton and Marcus properties
Free parking or monthly bus pass
Movie perks: 2-for-1 coupons at Marcus Theatres
Opportunities to grow your career and transfer across properties
Paid time off, holiday pay, and annual raises
Comprehensive benefits including medical, dental, vision, life insurance, and retirement options
Employee recognition programs
Unlimited referral bonuses
Join a Company with Heart
Salary : $14 - $16