What are the responsibilities and job description for the Restaurant Server position at Hilton Jackson?
Our popular restaurant is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing a great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!
Responsibilities:
- Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
- Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
- Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
- Restock and clean as instructed, including side work for opening and closing of the restaurant
- Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
Qualifications:
- We prefer some experience working in the food service industry
- Proven customer service experience with a strong guest-focused mentality
- Displays impeccable time management and organizational skills
- Excellent communication and interpersonal skills for working with customers and other team members
- Candidates must have completed high school or received similar certification (GED)
About Company
Our hotel is off I-55 and Highway 51, in Jackson's business district. A variety of shops and restaurants are within a half-mile, and we’re nine miles from downtown Jackson. The Mississippi Museum of Natural Science and the Mississippi Civil Rights Museum are less than 15 minutes away.