Service Manager

Job Description

Are you ready to begin a career guiding a talented team to success? That rewards outstanding performance and allows your ambition to take you as far as you want to go? Do you want to work for an award-winning business that values exceptional customer service, as well as high-employee satisfaction? Then don’t look any further, because you’ve found just that with Garber Automotive Group.

Who are we?

We are a third-generation family-owned business with over 17 franchised dealer brands in 26 locations across six states and over 2,500 employees. Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News, and several of our Garber dealerships have earned the “Top 100 Dealers to Work For” distinction. We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen.

Job Description

We are always looking for talented, highly motivated individuals to join our team. Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to:

• Manage shop production schedule to meet pace and budget
• Consult with guests regarding vehicle repair needs based on repair diagnosis
• Create work schedule and maintain proper accounting of Service Technicians’ productivity
• Invoice and record completed work orders in computer system
• Oversee employee training and development
• Ensure a safe working environment
• Make certain equipment is properly maintained and repaired

Benefits

This isn’t just a job – it’s a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation’s most respected automotive companies. Our benefits include:

• Competitive pay
• Outstanding medical, dental, and vision plans, as well as life insurance
• 401K with company match
• Employee discounts on all vehicles and services

Job Requirements

• Previous Service Manager Experience is Required
• Knowledge of warranty procedures, work scheduling, etc. is required
• Excellent customer service, organizational, and negotiation skills
• Experience developing and managing third-party vendor relationships
• Goal-oriented and enthusiastic presence in a team environment
• Strong written and communication skills
• Valid driver’s license required as well as clean driving record
• Professional appearance and work ethic

If this sounds like an opportunity for you, click Apply now to fill out our user-friendly online job application!

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