Food and Beverage Manager - Hilton Hawaiian Village Waikiki Beach Resort

The beautiful Hilton Hawaiian Village Waikiki Beach is looking for its next Food and Manager to oversee coffee shop operations!

Located on 22 acres along Waikiki’s widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers a free meal while on shift and free parking. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!

The ideal candidate will possess the following:

• Minimum of one year of food and beverage management experience ideally within a hotel setting
• Experience with high-volume coffee service and a strong understanding of café operations
• Previous experience as a lead or manager in a coffee shop setting, previous Starbucks leadership experience highly desirable
• Ability to oversee a multi-outlet operation
• Ability to enforce operational standards, address performance issues, and uphold accountability
• Proven ability to manage high traffic flow, maintain speed of service, and optimize workflow in a busy café setting
• Previous experience maintaining brand integrity and product quality across multiple locations.
• Demonstrated adaptability and problem-solving abilities in fast-paced, dynamic environments
• Flexibility to work varied shifts, including early mornings, weekends, and holidays, to support business needs
• Union management experience is a plus!
  
  
  

Schedule: varied to include mornings, weekends and holidays

Salary: $80,000 - $90,000

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Please note, benefits may vary depending on the classification and union status of the position.
  
  
  

This role is responsible for the strategic leadership and day-to-day operations of multiple coffee shop outlets within a luxury hotel environment. The focus is on delivering an exceptional guest experience through consistent product quality, efficient service, and a well-trained, motivated team. The Food and Beverage Manager will ensure adherence to all health and safety regulations, contribute to profitability through effective cost control and revenue generation, and uphold the high standards expected of a luxury hotel brand. A key aspect of this position is developing and nurturing a strong team culture, providing continuous training and development opportunities, and fostering a proactive approach to quality assurance.

What will I be doing?

As Food and Beverage Manager, you will be responsible for managing the daily execution of all coffee outlet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily coffee outlet functions and operations
• Develop and deliver comprehensive training programs for new hires and existing staff, covering product knowledge, service techniques, operational procedures, and brand standards
• Manage inventory, conduct regular stock takes, and control waste
• Ensure consistency in preparation, presentation, and service across all outlets.
• Recruit, interview and train team members
• Promote a culture of continuous learning and professional development within the team
• Ensure compliance with health, safety, and sanitation standards
• Conduct regular health and safety inspections and maintain relevant documentation.
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Work Locations

Hilton Hawaiian Village

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Food and Beverage