What are the responsibilities and job description for the Specialist Housekeeping position at Hilton Grand Vacations?
We are excited to invite you to join our amazing team at the Cove on Ormond Beach. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is on our culture of putting people first. Located directly on Ormond Beach, our newly renovated 118 unit resort offers exciting employment opportunities and growth potential. Our resort has the exciting opportunity to help our guests to have a great time in creating wonderful vacation memories while developing our skills and grow in our career.
The Specialist Housekeeping is responsible for performing a variety of tasks to ensure the smooth operation and maintenance of the hotel/resort. This role involves managing cleaning projects, groundskeeping, inventory management, receiving and handling deliveries, organizing spaces, and performing other special tasks as needed.
Extraordinary People, Exceptional Benefits:
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
As a Specialist Housekeeping, you would be responsible for:
- Maintaining the cleanliness of the resort by using specialized equipment including auto floor scrubbers, buffers, electrostatic sprayers, burnishers, carpet extractors, encapsulator, steamer, etc.
- Repairing and maintaining all housekeeping carts, vacuums, and other equipment as needed.
- Clean and restore hard floor and carpeted surfaces, including scrubbing, mopping, burnishing, stripping, waxing, extracting, interim cleaning, spotting, drying, vacuuming.
- Cleaning Projects: Conduct deep cleaning and maintenance tasks in various areas of the hotel/resort, ensuring high standards of cleanliness and hygiene.
- Groundskeeping: Maintain the outdoor areas, including gardens, walkways, and recreational spaces, ensuring they are well-kept and aesthetically pleasing.
- Inventory Management: Oversee the inventory of supplies and equipment, ensuring accurate records and timely replenishment.
- Receiving and Handling: Manage the receipt and handling of deliveries, ensuring items are correctly logged and stored.
- Organizing: Organize storage areas, guest spaces, and other facilities to optimize functionality and appearance.
- Special Tasks: Perform additional tasks as assigned by management to support the overall operation of the hotel/resort
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
- Completes all the required Company training/compliance courses assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
Qualifications :
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- You have proven experience as a Carpet Cleaning Technician or Pressure Washer Operator.
- Detailed knowledge of cleaning chemicals and machines. Ability to operate industrial cleaning machines.
- You can prioritize your work, manage your time and can work quickly without compromising quality.
- Ability to work with little supervision, maintain a high-level of performance and follow standard operating procedures (SOP’s).
- Maintain the highest standards of professionalism when interacting with team members, management, members, owners, and guests.
- Strong organizational and multitasking skills
- Attention to detail and a commitment to maintaining high standards
- Ability to work independently and as part of a team
- Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
- Work may be performed indoors and outdoors, in various weather conditions
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
As a Specialist Housekeeping, you would be responsible for:
- Maintaining the cleanliness of the resort by using specialized equipment including auto floor scrubbers, buffers, electrostatic sprayers, burnishers, carpet extractors, encapsulator, steamer, etc.
- Repairing and maintaining all housekeeping carts, vacuums, and other equipment as needed.
- Clean and restore hard floor and carpeted surfaces, including scrubbing, mopping, burnishing, stripping, waxing, extracting, interim cleaning, spotting, drying, vacuuming.
- Cleaning Projects: Conduct deep cleaning and maintenance tasks in various areas of the hotel/resort, ensuring high standards of cleanliness and hygiene.
- Groundskeeping: Maintain the outdoor areas, including gardens, walkways, and recreational spaces, ensuring they are well-kept and aesthetically pleasing.
- Inventory Management: Oversee the inventory of supplies and equipment, ensuring accurate records and timely replenishment.
- Receiving and Handling: Manage the receipt and handling of deliveries, ensuring items are correctly logged and stored.
- Organizing: Organize storage areas, guest spaces, and other facilities to optimize functionality and appearance.
- Special Tasks: Perform additional tasks as assigned by management to support the overall operation of the hotel/resort
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
- Completes all the required Company training/compliance courses assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
Qualifications :
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- You have proven experience as a Carpet Cleaning Technician or Pressure Washer Operator.
- Detailed knowledge of cleaning chemicals and machines. Ability to operate industrial cleaning machines.
- You can prioritize your work, manage your time and can work quickly without compromising quality.
- Ability to work with little supervision, maintain a high-level of performance and follow standard operating procedures (SOP’s).
- Maintain the highest standards of professionalism when interacting with team members, management, members, owners, and guests.
- Strong organizational and multitasking skills
- Attention to detail and a commitment to maintaining high standards
- Ability to work independently and as part of a team
- Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
- Work may be performed indoors and outdoors, in various weather conditions