Room Attendant

Excellent opportunity to join our newest property in NY our 161 room The Central At 5th Hilton Club Resort located in in the heart of NYC. Steps away from Fifth Avenue, Time Square, Teather District and Central Park. We encourage you to join our service-oriented team-member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.

 

As the Room Attendant, you will be responsible for maintaining standards of hotel cleanliness set by Executive Housekeeping. Clean assigned guest rooms by priority and promote the cleanliness of Hallways and Service Landings.

 

Hourly Pay: $29.14-$29.90   This is a temporary position.

 

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Additional Responsibilities Include:

• Empty trash containers and recycling bins, remove all terries and replace with clean ones par to designated layout, remove all soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Transport cart with cleaning supplies, amenities and linens to guest rooms, and return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
• Replace laundry bags and slips, and make up beds, cribs, and rollaway beds with clean linen.
• Clean closets and door tracks on check-out rooms, under bed(s), chairs and sofa, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
• Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV, remote, and cable box, and remove dust, spots, and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.
• Inspect condition of all furniture for tears, rips or stains and realign furniture to floor plan.
• Open all drawers/doors in check-out rooms, remove items left by guest and dust inside. Replace designated amounts of amenities in desk, drawers, and guest service directory, fire safety, rate cards, and DND sign and replace as needed, and clean and replenish the coffee maker set.
• Vacuum throughout entire room and spray room with deodorizer.
• Handle guest complaints, ensuring guest satisfaction.
• Update status of rooms cleaned on assignment sheet and report any damages or maintenance problems to your supervisor.
• Adhere to fire and emergency procedures, Lost and Found policy including key control, and proper use of cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Perform all other duties as assigned and deemed appropriate by management.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

 

To fulfill this role optimally, you will need to possess the following minimum qualifications and experience:

• High school diploma or equivalent
• Proficiency in English (speak, read, write) to communicate with guests, co-workers, and management
• Working knowledge of proper housekeeping equipment usage
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision
• Interpersonal skills and the ability to work well with co-workers and the public.

 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Prior hotel experience; experience as a housekeeper in a luxury hotel environment highly preferred.

 

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement