What are the responsibilities and job description for the Marketing Representative In House position at Hilton Grand Vacations?
Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for Marketing Sales Professionals and welcome you to be a part of the Washington, DC team.
Washington, DC, is a city where history, culture, and innovation converge. As the nation’s capital, it offers a unique blend of global influence, thriving industries, and rich cultural experiences. From world-renowned museums and performing arts to vibrant neighborhoods and diverse culinary scenes, D.C. is both dynamic and inspiring. It is a hub for policy, business, technology, and international relations, attracting professionals who want to make an impact. With its beautiful architecture, abundant green spaces, and a community that values progress and connection, Washington, D.C. provides an exceptional backdrop for both career growth and quality of life.
ABOUT US
Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line (Action Line) Sales Professionals, Hilton Grand Vacations welcomes you to be a part of the travel opportunities to suit nearly every vacation type and interest.
Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members.
Join a team where success is rewarded and growth is guaranteed. We’re looking for driven and personable Vacation Ownership Sales Professionals to join our expanding Hilton Grand Vacations team in beautiful Washington D.C.
Here’s why you’ll love it here!
Excellent benefits that start Day One (medical, dental, and vision)!
401(k) with Employer matching
Employee Stock Purchase Program
Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
Perks at Work Discount Program
And so much more!
ABOUT THE JOB
Hilton Grand Vacations is hiring in Washington D.C. for In-house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests.
Responsibilities:
Responds to guests in a timely manner and represents HGV’s Cultural Values.
Maintains a positive demeanor with everyone at all times.
Develop professional relationships with hotel staff and adhere to protocol standards.
Distribute approved promotional information and incentives to guests that meet tour site qualifications.
Ensures paperwork is completed accurately and disposition is entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.
Confirms appointments with guests to ensure tour shows for presentation.
Reviews production reports and notifies manager of any challenges.
Follows gifting procedures to ensure costs are met monthly.
Maintains established Minimum Performance Standard on monthly basis.
Provides information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.
ABOUT YOU
Minimum of 1-2 years of face-to-face experience in sales or F&B with a track record of success.
Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
Ability to work a flexible schedule, including weekends and holidays. We work hard, but we pay hard too!
Professional appearance and demeanor.
Be motivated and a self-starter.
Detailed understanding of the local area.
Ability to accept rejection in a proactive manner.
Coachable, quick learner, and open to feedback.
Excellent interpersonal and guest relations skills.
On our own, we’re outstanding. With you, we’re extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.