What are the responsibilities and job description for the Facilities Dispatch position at Hilton Grand Vacations?
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*
Become a Part of Christmas Mountain Village – A Year-Round Outdoor Paradise!
As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.
We are looking for a Facilities Dispatcher to join our team at Christmas Mountain Village in Wisconsin Dells, WI. Are you passionate about delivering unforgettable guest experiences in the heart of one of Wisconsin's most scenic vacation destinations? Christmas Mountain Village offers stunning natural beauty, vibrant seasonal activities, and a family-friendly atmosphere-and we are looking for energetic, service-oriented team members to help us share that magic.
Here’s why you will love It here:
- Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
What will I be doing?
- Answer Phones & Radio Calls - Communication is key in this position to keep the flow going between all moving parts in engineering department and any other departments as needed. Also, following up and logging all calls.
- Assign duties for the day for the department
- Paperwork/digital files - Keeping necessary paperwork and checklists organized and on file
- Communicate with supervisor on daily assignments
- Manage the out of order reports and follow up with guest services/housekeeping
- Follow up daily on the part status for any service orders pending parts, scheduled to become available on that day
- Other duties as assigned by management
Job details:
Full-time- Day Shift- Schedule, 7:00am-3:30pm, including weekends and holidays.
What are we looking for:
- To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- What are we looking for:
- High School Diploma or Equivalent (GED)
- Basic phone and computer skills.
- Great Customer Service Skills
- Knowledge of Microsoft Office Suite
- Strong interpersonal communication skills to deal effectively with all levels of the organization
- Detail-oriented with strong analytical and problem solving skills.
- Able to sit for prolonged periods of time
- Able to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation
- Effective verbal and written communication skills with the ability to communicate well with others s in English
Extraordinary People,
Exceptional Benefits on Day One
Health benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What will I be doing?
- Answer Phones & Radio Calls - Communication is key in this position to keep the flow going between all moving parts in engineering department and any other departments as needed. Also, following up and logging all calls.
- Assign duties for the day for the department
- Paperwork/digital files - Keeping necessary paperwork and checklists organized and on file
- Communicate with supervisor on daily assignments
- Manage the out of order reports and follow up with guest services/housekeeping
- Follow up daily on the part status for any service orders pending parts, scheduled to become available on that day
- Other duties as assigned by management
What are we looking for:
- To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- What are we looking for:
- High School Diploma or Equivalent (GED)
- Basic phone and computer skills.
- Great Customer Service Skills
- Knowledge of Microsoft Office Suite
- Strong interpersonal communication skills to deal effectively with all levels of the organization
- Detail-oriented with strong analytical and problem solving skills.
- Able to sit for prolonged periods of time
- Able to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation
- Effective verbal and written communication skills with the ability to communicate well with others s in English